Wells Fargo Bank First St, Livermore

Wells Fargo Bank Reviews

• M

  Mike A
  1

  One star is for the bank and for Safeway The ATM is a better option. Why the f is there 4 people working and only one is a teller with 5 people in line.

  Response from the owner

  Hi there. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Shaun, Wells Fargo HL Social

• S

  Seda Vash
  5

  Gabriel is the best banker we have ever encountered. Seriously cordial, fun to talk with, and makes things less stressful. It was actually a fun experience opening up accounts for our teenager. He was very thorough in explaining details and setting Jewels up for her accounts. He even helped her how to bank online with the handy dandy app. Thanks Gabriel!! And Kindy (the manager) who was there and chatted with us like old buddies. Lastly, Laura our teller was very kind and patient even after the bank was closed—she helped us. Spectacular and friendly customer service! I’m glad to see that great customer service still exists in today’s world filled with many self-serving and can’t be bothered people.

  Response from the owner

  Thank you for taking the time to review this location. I’m glad to read you had such a wonderful experience, and I've made sure these kind words are forwarded to the appropriate teams. -Jessica, Wells Fargo HL Social

• N

  Nidhi Ver
  5

  The best Bank ever. Their manager is the best. So nice and helpful. I see them so patient with the customers. Even the impatient one. & a special mention to the cashier named Paul. Very friendly person.

• j

  josh qaszq
  5

  Great service, very cordial, and they did a good job in explaining the requirements and benefits to the various bank accounts. I love how Wells Fargo has a presence throughout the country so you should be covered if you move around from state to state a lot!

  Response from the owner

  I’m glad to read you've had such a wonderful experience working with us. I've made sure the managers are aware of these kind words. Thanks for the feedback. -Shaun, Wells Fargo HL Social

• M

  Moon S
  5

  Amazing staff, starting with Ms. Balpreet Narang who is a gem & helpful, amazing personality and so friendly always. She is diligent & competently solves every issue i have ever had when i go to this branch. Rob (or is it Robbie) is really nice & helpful too. & the Manager Kindy is this super smiley & friendly person who greets you so warmly everytime you run into her.

  Response from the owner

  I truly appreciate you taking the time to share these kind words with us. It’s wonderful to see that you’ve had such a positive experience at this banking branch. -AJ, Wells Fargo HL Social

• S

  Sam David
  5

  Have been going to this place for years now. The manager is super friendly. There is a young man, a cashier, who is so courteous. They try to do it all so quickly and i rarely have to wait too long. All are nice patient and friendly, except just this one cashier karina. Somehow i am so uneasy when she has to help me coz she just has this attitude always. And a little snappy when you make a mistake. I try to avoid going to her :(

• D

  Daniel S
  5

  Great staff. But the manager out here is one of the best i have seen. Very genuine and always ready to help.

• K

  Kent Smith
  5

  Convenient location on this side of town.

  Response from the owner

  We appreciate your feedback, Kent. Thanks for choosing Wells Fargo. -Nick, Wells Fargo HL Social