Wells Fargo Bank Tamiami Trl, Port Charlotte

Wells Fargo Bank Reviews

• M

  Malinda Gillilan
  1

  Have used this branch previously, with no issue. I went in today to get a document notarized. I really needed to get this done & overnighted. I was told the managers were busy, which I could see. I told them I could come back or wait. She asked me to wait while she checked to see how long it would be. Another teller came & told me I needed to go online & make an appointment. What??? They didn't even ask if I was a customer. I am & have been for several years, with 3 accounts. I might not be very much longer with customer service like this. I definitely will not go to this branch again.

  Response from the owner

  Thank you for your detailed review, Malinda. I'm truly sorry you haven't received the customer service you expect of us, and I want to thoroughly review your concerns. Please email me at [email protected] with your full name, username, phone number, and address (no account numbers). I look forward to discussing this further. -AJ, Wells Fargo HL Social

• m

  mike L
  1

  Terrible, can't even get my debit card after setting up account. They mailed pin but nothing for card. Now 3 weeks have gone by... Almost impossible to talk to someone to get it fixed, an only one person in store to help. Useless bank, will be pulling money out tomorrow morning an closing account. I highly recommend NOT using this bank!!

  Response from the owner

  I'm truly sorry to see this has been your experience with us, Mike. Allow me the opportunity to have this experience thoroughly reviewed and addressed. To get started, mention your review and Google username in an email to [email protected] (no account numbers). I appreciate you taking the time to share this with us, and I look forward to addressing these concerns. -Nick, Wells Fargo HL Social

• E

  Efren Yero
  5

  I was there to open a new account with Charles. They make the process super simple. Such a great experience and nice customer service, thanks, guys!

  Response from the owner

  Thanks so much for taking the time to leave a review, Efren! I've passed your kind words on to Charles and his manager. -Casey, Wells Fargo HL Social

• A

  Ashley Schlenger
  1

  Went here with my boyfriend so he could set up an account. The guy we talked to not only lied to him but also over charged him for one overdraft. He lied and said if he paid the overdraft he would be able to open an account. He was denied when he tried to open an account. Wells Fargo wouldn't allow it. He also said they he couldn't leave without paying the overdraft because no bank would let him open an account. We found out from Bank of America that he had lied to us. His account was hacked and overdrafted $180 a couple years ago and it was never taken care of. This guy made him pay $406 to Wells Fargo for one overdraft of $180. He was rude, unhelpful, he lied, and over charged us. Completely took advantage of my boyfriend who has severe anxiety and PTSD, so he has a really hard time talking to people. I wouldn't recommend this bank to anyone. And what's really messed up is, we have to find a place to live by April 1st and now we're out $400.

  Response from the owner

  Hello, Ashley. I'm sorry this was your experience at this location and want to have it reviewed by the appropriate team. Please email me at [email protected] with your Google username and any other details you can recall (no account numbers). I also ask that you mention your review on a Wells Fargo location. Thank you for bringing this to my attention. -Nick, Wells Fargo HL Social

• B

  Bruno
  1

  I was unable to get help to make a payment on wifes CC. What I did get was a bank agent that was redundant in explaining that she couldn't release information about my wifes account. I wasn't asking for information she just couldn't wrap her head around that and just keep repeating herself. I got up and left and will go to a branch in Punta Gorda where the bank employees aren't robots. Been using this bank since 1984. I think its time re-evaluate my decision. Only went to this branch because the branches in Punta Gorda are closed Saturdays. Nothing will ever get me in the Port Charlotte branch again.

  Response from the owner

  I'm very sorry we couldn't assist with your payment at this branch, Patrick. To ensure I can forward your concerns to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I appreciate your feedback and look forward to discussing this further. -Nick, Wells Fargo HL Social

• B

  B Eden
  5

  Best customer service I’ve ever had in my entire life! 10/10!!!!!!!

  Response from the owner

  Hi there. Thanks so much for your feedback on this location. Have a great day. -AJ, Wells Fargo HL Social

• A

  Ah Clem
  5

  The best bank branch in Charlotte county, and truly the nicest people. It’s always a pleasure to go there.

  Response from the owner

  Thanks for taking the time to share this with us. We appreciate the feedback, and it's been forwarded to the appropriate teams. -Nick, Wells Fargo HL Social

• A

  Adam McRoberts
  5

  I love this location. The staff is so nice, and they have done everything to get me going. Keep up the good work.

• A

  Arthur Grebenuk
  5

  Spoke to the manager Richard and I couldn't be more happy with the level of service I've received. Very professional and courteous branch!!!

• D

  Dorothea Pieters
  5

  Very good customer service I'll always go there.❤

  Response from the owner

  It’s wonderful to see that you’ve had such a positive experience at this location. Thank you for choosing Wells Fargo. -Jessica, Wells Fargo HL Social