Wells Fargo Bank Main St, Stroudsburg

Wells Fargo Bank Reviews

• K

  K B
  1

  Rude. This location was empty. 1 teller and 1 personal banker. We walked in wanting to open a business account. We had the paperwork. The banker was on her phone messing around. When we went up to her she didn't want to be bothered. She said the person that does business accounts is on break and will get back to us in an hour to set up and appointment. 2 weeks later and never a call.

  Response from the owner

  This is not the customer experience we strive for, and I hope you’ll accept my apology for what happened. Please email me at [email protected] with your Google username, full name, phone number, and address (no account numbers). Be sure to mention that you posted a review on a Wells Fargo location as well. I’ll do my best to address your concerns. Thank you. -Casey, Wells Fargo HL Social

• A

  Amanda Singh
  1

  Wow I can't believe how many bad reviews I just read for this bank... OMG WELLS FARGO!!! Thanks to all the amazing people who has helped me made my decision to stay away from this bank and not even think about opening an account with them... JUST HORRIBLE!!!

  Response from the owner

  I’d like to know more about your experience, Amanda. Please send an email to [email protected] with some additional details about your visit (no account numbers), and I’ll do my best to address your concerns. Be sure to also include your Google username and mention you posted a review on a Wells Fargo location. Thank you. -Casey, Wells Fargo HL Social

• D

  D Moss
  1

  The worst bank you can put your money in . I deposit a check .I went out to enjoy time with my family . The bank put a hold on my account on my account because I'm spending my money The way I want . So I called and said they wanted to wait for other bank to send funds . Did that and tell me I can't release my money 😕 even though they got there but I have to wait .I'm closing all my accounts with these people the worst . I was not able to put gas in my car and barely making it to work . Thank you for being the worst bank . Never again.

  Response from the owner

  I'm really sorry to see this has been your experience with us, and I'd like to assist you with your concerns. Without sharing account numbers, please email me at [email protected] with your full name, phone number, and address along with your Google username. Be sure to mention you posted a review on a Wells Fargo location as well. I assure you I’ll do my best to address your concerns. Thank you. -Nick, Wells Fargo HL Social

• G

  Greg Crowell
  5

  Almost didn't come here because of the recent reviews, but my experience has been great so far. Was able to deposit cash in the ATM no problem, and got great help in the lobby for an application I started online but couldn't finish.

  Response from the owner

  I’m glad to hear your experience at this banking branch has been positive, Greg. We appreciate your feedback. -AJ, Wells Fargo HL Social

• N

  Nicholas Widdoss
  1

  WORST BANK EVER. They make a billion dollars profit a month and they have 1 teller one a Friday. SLOWEST BANK IN THE US. Never go here.

  Response from the owner

  This is valuable feedback, Nicholas. I'm very sorry about the slow customer service at this branch. Please email me at [email protected] with your full name, phone number, address, and more details about your visit (no account numbers). Also, please mention your review on a Wells Fargo location. I’ll forward your concerns appropriately. -AJ, Wells Fargo HL Social

• H

  Hunter Oberle
  1

  Absolute garbage. Don't even waste your time, because they will waste it. Took me 45 minutes to deposit money into my account. Both Atm's are broken but only one is shut down and listed as "out of order". The other atm spits out your money after taking 10 minutes to count it. Inside the service wasn't much better, slow and arduous. Can not recommend. Go somewhere else

  Response from the owner

  Thanks for bringing this to our attention, Hunter. I apologize for the inconvenience this has caused you. To ensure I can forward your concerns to the appropriate team, please mention your full name, phone number, mailing address, and Google username in an email to [email protected] (no account numbers). Thanks so much. -AJ, Wells Fargo HL Social

• E

  Elliot
  1

  The absolute worst bank experience I have ever had. I can’t even access my own safe deposit box. They tell you to make an appointment online but the website does not have any availability. Then after calling in for 10 minutes the banker picks up the phone and hangs up. Absolute nightmare and the fact I can’t even access my valuable belongings that I trusted this bank with. Corporate needs and intervention with this bank and a complete new management.

  Response from the owner

  This is not the customer experience we strive for, Elliot, and I’d like to take a closer look into what happened. At your convenience, send an email to [email protected] with your full name, phone number, and address (no account numbers). Please also include your Google username and mention you posted a review on a Wells Fargo location. Thank you for your time. -Casey, Wells Fargo HL Social

• i

  i z
  1

  This has to be the WORST branch ever. We can never get anyone to answer the phone, or to make an appointment to see a banker.

  Response from the owner

  I appreciate you bringing this to our attention, and I’ll do my best to ensure the customer service you've received is reviewed. Please send an email to [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username and mention you posted a review on a Wells Fargo location. Thank you for your time. -Casey, Wells Fargo HL Social

• M

  Matt Vaters
  1

  This bank is always closed. Excuses are staff shortages or weather... Other banks in town are never closed. Wells Fargo sucks.

  Response from the owner

  I apologize for any inconvenience, Matt. We have changed operating hours and temporarily closed a number of locations for the safety of our customers and employees. Please visit https://www.wellsfargo.com/locator/ for up-to-date branch availability and hours. If you’d like to discuss your concerns further, please feel free to email us at [email protected] (no account numbers). -AJ, Wells Fargo HL Social

• N

  NY Plantings
  5

  Ok for a bank. All are good lookin' ladies! Get to know the tellers at any bank and enjoy more courtesy.

  Response from the owner

  Thank you for taking the time to leave a review. Have a great rest of your day! -Jessica, Wells Fargo HL Social