Wells Fargo Bank Ventura Blvd, Studio City

Wells Fargo Bank Reviews

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  stephanie carney
  5

  I have a bank account with a military organization, which is normally not a problem. I can withdraw money at any ATM and get quarters at grocery stores. However, during this pandemic, can’t get quarters anywhere. I came to this Wells Fargo & Mgr Karina helped me. They’re great!

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  Global Solutions LLC
  1

  THE WORST BANK EVER! AFTER 17 YEARS BUSINESS WITH THEM I WILL BE LOOKING TO GO SOMEWHERE ELSE! Was waiting for 5 days for PPP UPDATE AND THIS IS WHAT THEY SAY TO THEIR SMALL BUSINESS OWNERS: You may be able to apply elsewhere You remain in our queue. However, since there is a limited amount of funds approved by the SBA for the Paycheck Protection Program, we want you to be aware of your options. You may want to apply elsewhere to increase your chances of receiving a loan before the funds run out. Visit the SBA website to find a full list of participating lenders you can contact. SHAME ON YOU WELLS FARGO I AM LEAVING YOU!

  Response from the owner

  We apologize for the delayed response due to the disabling of this functionality by Google and continued high volumes associated with COVID-19. We would like the opportunity to help. If you still need assistance, please email [email protected] with additional details, and I'll do my best to ensure this matter is addressed. Be sure to include your Google username, and refrain from sharing account or loan numbers. Thank you for your time. -Shaun, Wells Fargo HL Social

• a

  amber GlitterGoddess
  5

  Been going during the Pandemic. Feels very safe. Everyone has been friendly and helpful. Always has hand sanitizer avail and everyone wearing masks.

  Response from the owner

  I’m truly happy to read about your experience with us, Amber. We appreciate the feedback! -Shannon, Wells Fargo HL Social

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  Philip Garrelts
  1

  Google said it was open until 5:00 p.m. on Saturday which was incorrect. We came to this location at 1:42 p.m. and it was closed

  Response from the owner

  I'm sorry the posted business hours for this location were inaccurate and caused you to make an unnecessary trip. We appreciate your feedback, and this issue has been reported to the appropriate teams. Feel free to email us at [email protected] with any questions or concerns. Be sure to include your full name, Google username, and the Wells Fargo branch location you posted a review on (no account numbers). Thank you. -Jessica, Wells Fargo HL Social

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  Kareem Ali
  1

  Over 20 mins in line now at vanowen and victory just to see a teller. At least i got my reviewing to keep me busy. Wells Fargo sucks.

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  Anastasia Varanetskaya
  1

  The worst experience ever! The representative told me I have to wait so someone can go on the break! Wow! Way to keep your customers! Don't advertise the hours of work when u you can't assist your customers properly! Disgrace!

• K

  Kimberly Farha
  5

  This bank easy to get in and out of.They have a drive thru teller

  Response from the owner

  Thanks so much for your 5-star review, Kimberly. We appreciate your feedback. -Nick, Wells Fargo HL Social

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  Constance AG
  1

  Branches extremely poorly run in coming here since the epidemic started now that there's more people on the streets you have two tellers open with people with lots of banking Meeks multiple workers in the branch standing around doing nothing there were six people in line have been in line for a bit there socializing with the customers at the windows is that of getting in and getting out absolutely no reason for this

  Response from the owner

  Hi there. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Janet, Wells Fargo HL Social

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  Shawn
  1

  This branch is not interested in helping customers. Bad attitude, slow service, a manager that's never there. Do yourself a favor and pick another Wells Fargo branch.

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  Steve Knise
  5

  Thanks to Ryan for the notary public efforts . His manager De Andre assisted . Both were so helpful and were so professional.