Wells Fargo Bank State Rd, Bradenton

Wells Fargo Bank Reviews

• T

  Teri Stranovsky
  1

  I will start by saying I do like banking with Wells Fargo, however it's a little upsetting that when I go in with my son to open a student account, the employees there spend 10 minutes explaining it will take too long. Come back on Monday is what they tell me. I'm sorry but my work schedule doesn't allow this. They tell me to schedule with one of the few branches that are open on Saturday or even better, do I have a computer? Go online and open it. Fine, I'll do that,but guess what, as soon as I look into opening teen/student Clear Access Checking, it clearly states Visit a branch to open. So do they not know their banks own policies, or because it was 4:30 on a Friday afternoon they chose to send me away in order to get out on time? What ever happened to Customer service?

  Response from the owner

  I appreciate you taking the time to share your feedback, Teri. Please send an email to [email protected] with your full name, phone number, and address (no account numbers), and I’ll do my best to ensure any outstanding concerns you have are addressed. Be sure to also include your Google username, and mention you posted a review on a Wells Fargo location. Thank you. -Casey, Wells Fargo HL Social

• N

  Nathan Tyler
  1

  Strongly thinking about pulling my money out of this bank and banking with a more customer service Bank I took my time to go to this branch on Lakewood ranch and State road 70 for a cashier's check out of my business account normal business day hours and the lobby was closed drive-thru is open they said they could not give me what I needed through the drive-thru their excuse for the lobby being closed was there was a shortage of employees I find that hard to believe considering there were seven cars in the front parking lot and nobody was sitting in them that tells me there was seven employees inside the building I do not appreciate Wells Fargo holding my money hostage when I needed it the most I will definitely consider banking with another company if this is the kind of service I can expect from this point on unbelievable and now after looking at all the ratings on this particular branch I might consider moving my account elsewhere anyways poor service I would give this Branch zero ⭐ if I could

  Response from the owner

  I understand how this would be upsetting, Nathan, and I apologize for the experience. If you'd like to discuss your experience with a specialist, please share some more details along with your full name, phone number, and address in an email to [email protected]. Be sure to mention your review and Google username so I can keep an eye out for your message (no account numbers). I appreciate your feedback and look forward to discussing this further. -Nick, Wells Fargo HL Social

• D

  DT
  5

  Great staff. Came in to add my wife a couple accounts and notarize a few things and the staff went above and beyond.

  Response from the owner

  Thank you for taking the time to leave a review about your experience at this branch. We appreciate you choosing Wells Fargo for your financial needs. Have a great rest of your day! -Shaun, Wells Fargo HL Social

• S

  Scott Harvath
  5

  Surprised they close everyday at 5 not open on Saturday either most used to be open till 6 on Friday they said they never been open later on Friday

  Response from the owner

  We appreciate your feedback, Scott. If you have any questions or concerns, please contact us directly at [email protected] with your Google username, and be sure to mention you posted a review on a Wells Fargo location (no account numbers). Thanks for choosing Wells Fargo. -AJ, Wells Fargo HL Social

• J

  Jessica Lea Heiber
  5

  The employees at this branch are the best in the area. Wow! What a great experience! Christopher was polite,fun and very helpful! I cant say enough how much I appreciate the help that Christopher gave me today, as well as the compassion he showed for my situation. I would recommend visiting this branch for any of your banking needs or concerns. During times like this we need more people like Christopher! Thank you!

• A

  Aaron Jack
  3

  I have used this location for a few years, and the staff is usually very helpful. I would advise against ignoring your clients. If the bank has several representatives, why have a waiting area, if not to acknowledge those who need assistance? The branch on 70 and 301 was able to resolve my issue.

  Response from the owner

  Thanks for your feedback on this location, Aaron. I'm very sorry we didn't meet your expectations this time, and I'd like to look into what happened. Please tell me more about your visit in an email to [email protected], and be sure to mention your review and Google username (no account numbers). I look forward to the chance to assist. -Janet, Wells Fargo HL Social

• D

  David Chouinard
  1

  Unfortunately, I have nothing kind to say regarding this branch! I waited 45 to open an account after speaking to a teller to find out I didn’t have proper documentation. Slowest banker ever 2 people working the desks and took over 45 mins to be seen! Then to have the banker be so callus, just a waste of time and lack of consideration for their customers!! I won’t be back and definitely won’t be opening an account with Wells Fargo ever again!!

  Response from the owner

  Thanks for your feedback on this location, David. I know how frustrating a long wait can be, and I hope you'll accept my apology for the experience. To ensure I can forward your concerns to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I look forward to hearing from you. -Janet, Wells Fargo HL Social

• A

  Alteshia Brown
  5

  I went to another Wells Fargo for assistance needless to say they were no help and very rude so I traveled to this one and was helped out tremendously by Kalah Hartford!!! I originally opening my account with this young lady and she was awesome then as well all I can say is she is definitely a representation of what customer service should be!!!! Thankyou so much for your hospitality and kindness it meant a lot to me keep up the great work Kalah!!

• J

  Jill Hurst
  1

  my local branch closed no letter no warning nothing lakewalk ranch bradenton fl i will be looking for a new bank very rude to all customers there!!

  Response from the owner

  I’m truly sorry for any inconvenience, Jill. I can confirm that this branch is temporarily closed. To confirm the services or business hours for any of our locations, please visit https://www.wellsfargo.com/locator. If you’d like to discuss any concerns, please feel free to email us at [email protected] (no account numbers). -Nick, Wells Fargo HL Social

• E

  Eli
  1

  By far one of the worst blanks I’ve ever walked into. Teresa was completely useless. She refused to process a check written out by Wells Fargo.

  Response from the owner

  I'm sorry to see this, Eli. Could you tell me more about what happened in an email? Please address it to [email protected], and be sure to mention your review and Google username (no account numbers). I'll make sure your experience is reviewed by the appropriate team. -Janet, Wells Fargo HL Social