Wells Fargo Bank Summit Blvd, Broomfield

Wells Fargo Bank Reviews

• A

  Andy Jacobs
  5

  Two days in a row, for different needs, I've had the pleasure to work with Caitlin- Branch Relationship Manager. She has been extremely helpful, courteous and has gone above and beyond to ensure my banking needs were fully addressed. Other staff have always been friendly and helpful at this branch.

  Response from the owner

  Thanks so much for the kind words and your continued business with us, Andy. I'm so happy to hear you enjoy visiting this location and working with Caitlin. We appreciate your feedback and hope you have a great rest of your day! -Nick, Wells Fargo HL Social

• A

  Ashley Adams
  5

  Christina (branch manager) and lovely Arlene are extremely helpful and have the best customer service! I really enjoy banking at this location and will even drive the extra miles to do so for the future. Highly recommend this branch!

  Response from the owner

  Thanks for taking the time to share this with us, Ashley. I’m glad to read you've had a wonderful experience while working with Christina and Arlene. I've made sure these kind words are forwarded to the appropriate teams. Have a great day! -Jessica, Wells Fargo HL Social

• N

  Nick Bortz
  5

  For the very many times I have been here as a customer, I have had the best experience and gotten great customer service. The employees here are kind, helpful and knowledgeable. I will keep coming back here for a very long time!

  Response from the owner

  We truly appreciate your feedback, Nick, and I'm so happy you've enjoyed visiting this location. Thanks for choosing Wells Fargo! -Nick, Wells Fargo HL Social

• K

  Kayla Slate
  1

  Worst customer service ever! Tellers have no idea how to do simple transactions. They have terrible attitudes toward anyone who walks through the door. Go to any other branch!!!!

  Response from the owner

  Thank you for your review, Kayla. I'm truly sorry you haven't received the customer service you expect of us, and I want to thoroughly review your concerns. Please email me at [email protected] with your full name, username, phone number, and address (no account numbers). I look forward to discussing this further. -AJ, Wells Fargo HL Social

• D

  Diana Quintero
  1

  Worst customer service ever! Tellers have no idea how to do simple transactions. They have terrible attitudes toward annulment who walks through the door they want you to open a bank account or they won't cash a check what kinda service is this !!!!

  Response from the owner

  Thanks so much for your feedback, Diana. I truly apologize for the customer service issues you experienced at this branch and would like to review what happened in detail. Please email me at [email protected] with your full name, phone number, mailing address, Google username, and also mention your review on a Wells Fargo location (no account numbers). I look forward to trying to help. -AJ, Wells Fargo HL Social

• A

  A
  5

  This branch is top notch!!! The teller line is incredible they really make people feel welcome from the moment you walk in. Asking what brings me in and I always get coffee!!! The tall blonde manager (hard name)remembers my name and almost everyone else’s that comes in making us feel at home! As far as the bankers the teller line suggested Ashley and they were right she is worth the wait and very knowledgeable! Love this place!!!! Also almost never a wait

• C

  Charles V
  5

  As soon as we walked in everybody treated us with the upmost respect! My friend was actually ready to drop his account but, as soon as he sat down with Philippe he changed his mind. My friend Michael said and I quote “This is the best customer service he has ever seen at any bank! Come and see Philippe because he made me want to stay at Wells Fargo!” Amazing customer service Philippe thank you so much!

• H

  Hannah harmon
  5

  Akeely is wonderful! I’ve been using this bank since I moved up to broomfield and she always has a smile, always professional, and does her job to the best of her ability. Everyone at this location is amazing as well! Best branch I have been to and I have been a Wells Fargo customer since 2012.

• S

  Skylar Solosky
  5

  I had always been full of inhibition when it came to bank accounts, especially credit. Now that I have switched to Wells Fargo it’s helped managing my income substantially. Philippe Gourlaouen made things completely unambiguous and stress-free; I felt aware and appreciated. He was the reason I decided to bank with Wells Fargo. Thank you kindly.

• T

  Tariq Hakeem
  5

  I just came into the store on my lunch break & to replace my card for a new debit card. I was greeted immediately by a teller. I cannot call his name but he was so fun & energetic. He totally made my day. Provided outstanding service & I would recommend coming to the bank to everyone. My experience with the banker was immaculate his name is Philippe Gourlaouen. Provided Grade A service & went out of his way to help me & make sure everything was up to date eon my account. I live in Denver & I now will be driving out of my way to come to Broomfield because of the above and beyond service these two gentlemen provided me today.