Wells Fargo Bank S Fisk St, Green Bay

Wells Fargo Bank Reviews

• S

  Shaharyar Mirza
  1

  Came to do a wire tranfer. Waited for 30+ minutes and was told that they are busy and won't be able to do it.

  Response from the owner

  Thanks for bringing this to our attention. I'm very sorry about the line at this location, as I know how frustrating a long wait can be. To ensure I can forward your feedback to the appropriate team, please share your full name, phone number, and address in an email to [email protected]. Be sure to mention your review and Google username as well (no account numbers). I look forward to addressing your concerns. -Nick, Wells Fargo HL Social

• S

  Scg Dale
  4

  I like Fisks employees never had problems with them I mostly use drive thru , tellers have found mistakes on cash deposits a few time ! So Thank You Drive Thru is to narrow for any one with a trailer behind them that's the only thing I don't like about Fisk location ( make a wider lane for trucks with trailer and I'll give 5 stars )

  Response from the owner

  We appreciate your feedback. If you’d like to discuss any concerns in further detail, please send an email to [email protected] and mention your review and Google username (no account numbers). -Nick, Wells Fargo HL Social

• R

  River Gerding
  1

  Enormous time wasted by communicating through pneumatic tubes instead of simply having an open branch. Since Wells Fargo was acquired by Charles Scharf it has been a bank on the decline. They should offer lower interest rates since we are getting an inferior product as customers

  Response from the owner

  I'm sorry we didn't provide the customer experience you expect from us. I’d like to learn more about your visit. Please email [email protected] mentioning your review and your Google username so I can keep an eye out for your message (no account numbers). Thanks in advance. -Shaun, Wells Fargo HL Social

• A

  Abbie Create
  1

  This place is the worst. They make couple of appointments at the same Time, and there is only ever 2 tellers available no matter which day of the week. You need to do more work on improving your services. I shouldn’t have to wait close to an hour for an appointment I made a week ago.

  Response from the owner

  I apologize for any frustration, Abbie. Let me look into these concerns for you. Please email [email protected] with some additional details (no account numbers). Be sure to mention this review in your email. Thanks in advance. -Liz, Wells Fargo HL Social

• M

  Mitch V
  1

  Worst Wells Fargo location in Green Bay!!! Been with Wells Fargo since 2015 stop in every other day for my business account and always receive terrible service the main drive through lady is super rude and does not answer a single question. Every time I need to make a withdrawal they always need me to go into the location. why have a drive through when all you want is to take my deposits but can never allow me to withdrawal ever. Wells Fargo is a joke!

• A

  Andrey Okhman
  1

  Worst bank ever. I went to the store deposit some coins and they would not accept it. They were mean to me and would not help me count coins. Store manager would not help. I am leaving Wells Fargo with all of my accounts as the are HORRIBLE. If you looking for a bank STAY AWAY FROM WELLS FARGO.

• H

  Heidi Burris
  1

  Went through the drive thru and sat there waiting for 25 mins and still did not have my money out to me cars in other lanes were going through pretty quick so annoyed made me late to an appt ive never had any issues like this before

  Response from the owner

  Thanks for your feedback on this location, Heidi. I know how frustrating a long wait can be, and I hope you'll accept my apology for the experience at the drive-up. To ensure I can forward your concerns to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I look forward to hearing from you. -Janet, Wells Fargo HL Social

• A

  Amy Erdman
  5

  When I actually need to go inside, this is the only branch I go to. Their customer service is above and beyond the rest, in my opinion. If you have any financial questions or just need advice go to Luis, trust me, he is the most knowledgeable and down to earth person, he always makes me feel so secure about my financial decisions, I just can’t say enough great things about him!

• A

  Anthony Levin
  5

  Had a wait a bit but they were busy, not much can be done about that. Very friendly teller, asked how I was and did everything I needed to get done. If you go here, look for Megan, she's pretty cool.

• T

  Terens Tachitta
  4

  They were very helpful in letting me cash my check so I didn't have to stand in the drive thru, they let me come in!

  Response from the owner

  Thanks for taking the time to share this with us. We appreciate the feedback. -Janet, Wells Fargo HL Social