Wells Fargo Bank W Villard Ave, Milwaukee

Wells Fargo Bank Reviews

• M

  Michelle Valdez
  1

  If you ever need to use the ATMs do not choose Wells Fargo as your bank. Not a single one of them. I just got done driving to four different ATMs and two of them were out of service and the other two were not excepting deposits at the moment. And this is unfortunately a very common thing for me to have to do. I am so sick of it and time to find a new bank.

  Response from the owner

  I apologize for the unreliable ATM service at some of our locations, Michelle. Let me look into this for you. Please email [email protected] with your Google username, full name, phone number, and address. Be sure to mention you posted a review on a Wells Fargo location and do not include account numbers. Thanks. -Nick, Wells Fargo HL Social

• K

  Krystal McCain
  1

  After visiting five closed branches and calling customer service to get help they sent me here. They wouldn’t help me because I didn’t have an appointment, even tho the spent so long arguing with me they could have just done it. Luckily I called customer service back and was able to get help elsewhere. Just pure laziness. They also made me go outside to call customer service because they had a capacity limit when I was literally the only customer in the branch and they had tons of markings on the floor and stanchins indicating the usually have more than one customer in the branch and they just clearly didn’t want to help me.

  Response from the owner

  I'm very sorry to learn about your experience, and I want to make sure your concerns are addressed. Please email me at [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username and the Wells Fargo branch location you posted a review on. -Jessica, Wells Fargo HL Social

• m

  msquanna balance
  1

  Poor service. Very unprofessional, they slow as ever, now i see why this branch ALWAYS empty. The bankers are rude they dont greet you nothing. Ive been a long time customer of bank and im very disappointed in this service. Where is management at to properly train there people. Im sitting here just looking at one banker play on her computer like im not waiting more than 20 minutes now. They laughes and giggles. Im so disgusted

  Response from the owner

  Hi there. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Janet, Wells Fargo HL Social

• J

  Jean-edward Leconte
  1

  This place makes you feel like your getting money out of a prison. The people that work here are great! The design on the inside is horrible! Will I come back to use this Bank sure. Will I happy about it no.

• A

  AL’S LANDSCAPE SERVICES LLC (AL)
  5

  I run my business through Wells Fargo and love them they are great never steered me wrong, no hidden fees, no surprises. Wait time could be better

• m

  mandie hollis
  1

  I opened a new account and I suppose to got a $400 bonus in the 3 month period with it being open, plus all the qualifications to get the bonus...I qualified for the bonus within that 3mths, first they didnt put the bonus code in then it took 6 months to get the bonus, but when they gave me my bonus it was only $200 I'm very upset so now I gotta go through all type of measurements to get my other $200 dollars or I'm going to court for false advertising....

  Response from the owner

  We apologize for the delayed response due to the disabling of this functionality by Google and continued high volumes associated with COVID-19. We would like the opportunity to help. If you still need assistance, please email [email protected] with additional details, and I'll do my best to ensure this matter is addressed. Be sure to include your Google username, and refrain from sharing account or loan numbers. Thank you for your time. -Shaun, Wells Fargo HL Social

• T

  Tammy Shanklin
  5

  The bankers at this location are wonderful they treat me like family and always willing to help me with any of my banking needs. iam so glad I chose wells fargo villard location its my bank for life .They should get a bank of the year award. I love them

• T

  Thomas Rolle
  1

  This is a horrible place to go. The short guy in new accounts is so disrepectful and unprofessional he embarasssed me so bad when I asked to open a new account for my son. I reported him to corporated I will never do business with this branch again.PLEASE DONT DO BUSINESS WITH THIS BRANCH SAVE YOURSELF THE HEADACHE GO TO CORPORATE DOWN TOWN.!!!!!!!!!

• A

  Adrenne Gant
  5

  Everyone there has always been helpful & pleasant, in every experience I had in the last eight years that I've been with them.

• B

  Bjay AwesomeBlackDude
  5

  I'm very curious why I always get VIP status either way it's a good place to go to handle business.