Wells Fargo Bank Sw 1st St, Ontario

Wells Fargo Bank Reviews

• R

  Regina May
  1

  If I could give a negative amount of stars I would. Never have I ever had more problems then with the Ontario Oregon branch. I deal with a multi million dollar company that banks there. And they won’t sell me nickels ever. If I could switch banks for my company I would in a heart beat. It’s sad I can go to a bank that I personally bank with and walk out with 50.00 worth. But a million dollar company can’t get any from their own bank.

  Response from the owner

  Hi, Regina. I'm sorry we haven't been providing the customer experience you expect from us at this location. To ensure I can forward your concerns to the appropriate team, please email me with some details about what happened at [email protected] (no account numbers). Be sure to mention your review and Google username so I can keep an eye out for your message. I look forward to discussing this further. -Nick, Wells Fargo HL Social

• J

  Jamie Vaughan
  1

  I went there this morning with my tax return check said I wasn't a customer could you cash my tax return check and they said yes after they validate the check they said that they couldn't cash it cause I didn't had a account so I had to go to my tax return place to void out my tax return check and they didn't answer the phone from my tax guy and now got to wait 3 days to get my tax return check reissue

  Response from the owner

  This is not the customer experience we strive for, Jamie, and I’d like to take a closer look into what happened. At your convenience, send an email to [email protected] with your full name, phone number, and address (no account numbers). Please also include your Google username and mention you posted a review on a Wells Fargo location. Thank you for your time. -Casey, Wells Fargo HL Social

• B

  Brittany Kent
  1

  This is the second wells Fargo we have been to in two days. Everytime we go it's like hurry up and wait. If I could compare it to another buisness I would compare it to Walmart because they never have enough tellers to help. All we wanted was a bank statement and ended up waiting 35 minutes and they still couldn't give us what we wanted. I think we are going to end up changing banks!

  Response from the owner

  Hello, Brittany. I’m very sorry the customer service you received at this branch was so disappointing. I apologize for the long wait as well. Please email me at [email protected] with your Google username and any other details you’d like to include (no account numbers). Be sure to mention you posted a review on a Wells Fargo location as well. I’d like to look into what happened and address your concerns. Thank you. -Shannon, Wells Fargo HL Social

• D

  Daniel Harvey
  5

  Kind people who are always working hard. I think it's really important to note, that I'm not an account holder! I only go there to deposit rent. Yet, I'm still treated with the utmost respect & kindness without anyone trying to, convert me!

  Response from the owner

  Good morning, Daniel. I’m glad to hear your experience at this banking branch has been so positive. Thank you for taking the time to share these kind words! -Shannon, Wells Fargo HL Social

• C

  Carol Allender
  1

  Not good and act like they don't want my business

  Response from the owner

  I'm sorry we didn't provide the customer experience you expect from us. I’d like to learn more about your visit. Please email [email protected] mentioning your review and your Google username so I can keep an eye out for your message (no account numbers). Thanks in advance. -Shaun, Wells Fargo HL Social

• P

  Pilar Ogier
  5

  The people who work here are very nice, helpful, and knowledgeable. They greet you as you walk in and also talk with you as you are in line. The managers are very nice. I love that they know most people by name! It's a great place to bank at!

• T

  Terri Cline
  1

  So no drive up and they will not open it. Now they want you to call to make an appointment and NO ONE will answer the phone...Can't wait to be done with Wells Fargo...

  Response from the owner

  Hi there. I apologize for the frustration this has caused. As an essential business, we strive to remain open where we can to serve you, while continuing to prioritize the safety of our customers and employees. We are actively taking precautions including reduced lobby access with social distancing measures, and you may need to make an appointment to meet with a banker at some locations. To be sure your concerns are addressed, please mention your review and Google username in an email to [email protected] (no account numbers). Thanks. -AJ, Wells Fargo HL Social

• F

  Felipe “Flipper” Meza
  5

  talk about great greeting! they greet everyone once they come in, very attentive to your satisfaction and concerns; i feel great having them handle my money, props to Luen and Jose, and Ryan! i feel like they care, not like US Bank down the street where theyre attitudes are sh!+ :)

• M

  Mike Reilly
  5

  If you go to any Wells Fargo you'll find very competent employees but if you want the best in the kindest go to the Wells Fargo in Ontario although many are very kind there one stands out like a shining beacon and that would be sabien kreidler let me tell you she's very young very motivated and has a personality like Johnny Carson she makes you love life we can't think of anybody we like better at the bank except for Nancy

• a

  andy natale
  1

  thursday there closed jan 5, 2017 us bank open down the block weather not that bad sign closed only atm open though working