Wells Fargo Bank Buckwalter Rd, Limerick

Wells Fargo Bank Reviews

• S

  Susan Christman
  1

  I took my 91 year old father to the drive thru today. He thought he had filled out the deposit slip with his account # and totaled his two checks. He didn't put the correct account # on it and his math was $2 off. Instead of offering help to correct it she sent it right back out and belittled his error. Its called customer service & i think she needs to be taught or loose her job. I don't know her name but had dark hair.

  Response from the owner

  I'm truly sorry to hear about this experience at this location, Susan. Could you email me with more details about your interaction with the associate you mentioned along with your full name, phone number, and address? Please address it to [email protected], and be sure to mention your Google username and review as well (no account numbers). I'll make sure your visit is reviewed by the appropriate team. Thank you for your feedback. -Nick, Wells Fargo HL Social

• A

  A “Lala” kerr
  1

  Wells Fargo lost a loyal customer for 10 years BC they decided to close my account for it being negative $4 dollars!! $4 dollars! After 10 years, I should have received the respect of a phone call to inform me that if I don't pay my negative $4 after so many days that they close my account!! Or an email!!! Nothing! And they will be losing a neighbors account as well who does a lot of business with them. Off to find a new bank!! Way to treat loyal customers Wells Fargo!!!

  Response from the owner

  I'm very sorry to read your review, Angela. Please email me at [email protected] with some additional details regarding your review along with your username, and I'll do my best to address your concerns (no account numbers). Be sure to mention your review on a Wells Fargo location as well. Thanks so much. -Nick, Wells Fargo HL Social

• B

  Brad Spuhler
  1

  Horrible customer experience. Was told by Nicole that she could notarize a form and then show up only to be told by her that she will not notarize a form, claiming she could go to jail if we manipulate the document (insinuating we are criminals). This after having two checking accounts, a savings, and a mortgage all through Wells Fargo. I will not be back. I'll stick with the Phoenixville branch where they value their customer relationships!

• S

  Shannon Cavanaugh
  4

  Although some of the tellers are not very chipper and there's that one lady who uses her window as a office and hasn't helped a customer while I was in there, this bank is definitely one of the better banks I've been in. The tellers are knowledgeable and the manager is actually available to assist. The back room reps are helpful, suggest new products, but are not pushy.

• Z

  Zack Sinclair
  1

  Worst bank ever they just hold peoples hard earned money whenever they want for 10 days and refuse to help get it back as soon as i can get my money i will no longer be banking here

• S

  S Marles
  1

  Called for assistance on a 401k account and was provided misleading information.

  Response from the owner

  I'm truly sorry you feel this way, and I'd appreciate the chance to address your concerns. Please tell me about your experience in an email to [email protected], and be sure to mention your review and Google username as well (no account numbers). I look forward to discussing this further. -Shannon, Wells Fargo HL Social

• E

  Ensazi
  1

  Screws over their customers whenever they get a chance.

  Response from the owner

  I’d like to learn more about your concerns. Please share some additional details along with your full name, phone number, and address in an email to [email protected]. I ask that you mention your review and Google username as well (no account numbers). Thanks. -Nick, Wells Fargo HL Social

• R

  Rob Price
  1

  Worst bank I've ever had to deal with