Wells Fargo Bank E Park Dr, Harrisburg

Wells Fargo Bank Reviews

• J

  JM S
  1

  Horrible location. They never answer the phone. Can not make an appointment online. We have 16 business accounts at Wells Fargo and I think it is time to switch. It is very difficult to run a business with the level of NON customer service that they have.

  Response from the owner

  Thanks for taking the time to share. I want to make sure any outstanding concerns you have are addressed. Without using account numbers, please email [email protected] with some additional details about your experience and include your Google username. I look forward to hearing from you. -Casey, Wells Fargo HL Social

• J

  Jaspinder Thind
  1

  This branch is terrible 😞.i am doing business with this bank from last 6 years.They were use to offer good services but now keep getting worst with every passing day.I am waiting to open new business account from last 4 weeks,they keep canceling my appointment at last moment . I have to make transactions for my business from personal account.Time to move all business with new financial institution.

  Response from the owner

  I’m sorry you continue to experience difficulties at this location, Jaspinder. At your convenience, send an email to [email protected] with some additional details (no account numbers), and I’ll do my best to help. Be sure to include your Google username, full name, phone number, and address. Thank you very much. -Casey, Wells Fargo HL Social

• J

  Joy Scarbrough
  1

  I love WF & other locations run excellently. This location, however, is the slowest bank service I have ever experienced!!! 15 minutes at the teller (who IS a Manager!) to cash a quick & easy check, after waiting about 20 minutes behind 2 vehicles. Awful.

  Response from the owner

  Hello, Joy. I'm sorry to learn about the long wait times you experienced at this branch. To ensure I can forward your feedback to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I appreciate your feedback and look forward to discussing this further. -Shannon, Wells Fargo HL Social

• J

  James Frank
  1

  This particular Wells Fargo is horrible, had to go elsewhere to get money out of atm, because almost every weekend their atm is empty, so they ever fill it? But if you go somewhere else then they get you with a fee. Switched to PSECU, much better bank, as soon as I get all my auto pay stuff taken care of, plan on closing Wells Fargo

  Response from the owner

  Thanks for taking the time to share this with us, James, and I’m sorry for any frustration this has caused. Your ATM feedback has been forwarded to the appropriate teams. Please feel free to email [email protected] with your Google username and details of any additional concerns (no account numbers). -Nick, Wells Fargo HL Social

• S

  Supreme Status
  5

  I Absolutely Love E Park Drive Wells Fargo Branch The First Issue I Had With Out Of NetWork Fees And NCF Fees Totaling Over $150.00 Was Reversed By Branch Manager And I Was Given Short But Informative Lecture About Using ATM’s In NetWork. I’ve Also Experienced The Service At The Harrisburg East Mall Branch They Were Lazy Rude UnInformative Horrible Customer Service Especially From The Branch Manager.....Her Service Was So Awful I Demanded To Close Out My Account Immediately. Go Figure....She Couldn’t Comply With That Request Either Unless I Made An Appointment. I Thought Of My Main Branch And Decided To Keep My Account.

  Response from the owner

  Good morning. I'm very pleased to hear our team members at this branch were courteous and helpful. I'm sorry you can't say the same about our other branch location. To ensure I can forward your feedback to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I look forward to discussing this further. -Shannon, Wells Fargo HL Social

• D

  Dave Knighton
  1

  I went inside to cash a check. The line was about 7 people with 2 being helped. After several minutes, the line didn't move. Only 2 cashiers, but plenty of other employees just standing around doing nothing. I've been with Wells Fargo for a long time but i think it's time to find a different bank.

  Response from the owner

  Thanks for your feedback on this location, Dave. I know how frustrating a long wait can be, and I hope you'll accept my apology for the experience. To ensure I can forward your concerns to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I look forward to hearing from you. -Janet, Wells Fargo HL Social

• S

  Sequoia Gray
  1

  My mother in law was in line before 12 on Saturday. They close at 12. One of their employees shut the door in her face without even saying anything. Another customer knocked on the door and that’s when they said sorry we are closing. But it was before 12! So they closed the doors early because they wanted to get out at 12. Well that’s not how it works! You close the doors at 12...not before so you can get out at 12. That was their excuse...so unprofessional! And then when she asked for a manager they refused to bring one out. And they said well you can use the atm. But she can’t because she doesn’t have an account with them. Her landlord does and she deposits the money for rent. So now her rent is going to be late!

  Response from the owner

  Hello, Sequoia. I'm very disappointed to hear this location closed for the day without assisting your mother first. I hope you'll accept my apology and allow me to look into what happened. Please email [email protected], and be sure to mention your review and Google username (no account numbers). I'll begin looking into this as soon as I receive your email. Thanks so much. -Janet, Wells Fargo HL Social

• A

  Ahmer Ibby Ali
  1

  Horrible branch, for 3 days I been taking a check that’s from Wells Fargo to this branch trying to cash it sum was $40,000 they don’t have sufficient cash, that blows my mind that this is a national/ actually the pioneer of banks and they don’t have a small amount like $40k on hand, (excuse was check couldn’t get verified, while it’s a Wells Fargo check) tried to open a business bank account, that couldn’t happen either. I took my check to Sterling, Virginia they cashed in less than 20 mins. I went to Bank of America Sterling, VA they opened my business bank account in less than 20 mins. In short stay away from wells and deff stay away from this useless branch

  Response from the owner

  Hi there. I’m sorry you didn’t get the help you needed at this branch. Please email me at [email protected] with your Google username, full name, phone number, and address (no account numbers). Be sure to mention you posted a review on a Wells Fargo location as well. I’ll do my best to address your concerns. Thanks so much. -Shannon, Wells Fargo HL Social

• b

  brittney abrams
  1

  Wells Fargo has given me nothing but problems. Money continuously goes missing from my account. When I only put money in for electricity. So please tell me did you guys not steal enough from everyone else? Not another penny of my hard earned money will ever go into this bank ever again. DONT TRUST WELLS FAGO. Nothing but theives. Learn how to make an honest buck.

• L

  Luis And Shaira Live Ur Life
  1

  I disputed a fraud that happen while I was working In York PA Someone took $200 Dollars out of my account in Philadelphia PA and they said that they can’t do anything about it because it appear that someone use my card even though I had it with me the whole time. It’s Really sad how I here from a lot of people that Wells Fargo is one of the worst banks to have and now I believe it! Definitely changing this bank! After I solve this issue.