Wells Fargo Bank Murrieta Hot Springs Rd, Murrieta

Wells Fargo Bank Reviews

• R

  Ryan Morales
  5

  This staff really does their best to get me in and out. Boys love the lollipops, place is always busy of course because it's a awesome bank. Staff is very polite and resourceful

• K

  Kathleen Howarth
  1

  6 people in line and noone to help... so irritating.

  Response from the owner

  Thanks so much for your feedback, Kathleen. I truly apologize for any inconvenience this has caused you. Please email me at [email protected] with your, full name, phone number, mailing address, Google username, and also mention your review on a Wells Fargo location (no account numbers). I look forward to addressing this matter. -AJ, Wells Fargo HL Social

• F

  Francisco Reyes
  5

  Hani helped make my first time ordering a cashier's check very quick and simple. Everyone inside the bank was helpful and had a smile.

  Response from the owner

  It’s wonderful to see that you’ve had such a positive experience at this location, Francisco. We appreciate the feedback, and it's been forwarded to the appropriate teams. Thank you for choosing Wells Fargo. -Jessica, Wells Fargo HL Social

• R

  Rachelynn Gloria
  5

  Awesome staff. The manager was extremely helpful and understanding. They appreciate Military, and I just felt relieved after they took care of my transaction in less than 5 mins. Another Wells Fargo endorsed my check and I couldn’t cash it anywhere else. This location took care of me and made funds available. Nice, clean location. I will start coming here just for their customer service. Thank you so much!

  Response from the owner

  I'm truly glad to read your review, Rachelynn, and I appreciate you taking the time to share these kind words. Have a great day. -Janet, Wells Fargo HL Social

• L

  Lizeth Herrera Robles
  5

  My husband and I made a transaction, and the person was very kind, super fast with a lot of knowledge of what she was doing, there were 8 people in front, and she did not take more than 10 min. excellent service.

  Response from the owner

  We strive to provide a great customer experience and we’re happy to read about yours. Thanks for taking the time to share this with us, Lizeth. -AJ, Wells Fargo HL Social

• L

  Leon Graber
  5

  This is a great Bank! Extremely well ran, with a Friendly Professional Staff. I go out of my Way to bank at this Wells Location and You should as well.

  Response from the owner

  I'm truly glad to read your review, Leon, and I appreciate you taking the time to share these kind words. Thank you for choosing Wells Fargo. -Jessica, Wells Fargo HL Social

• A

  Amber R.
  5

  Although my account was closed and they scheduled the wrong appointment time for me to come in and get bank history from them, the banker was very nice and went out of his way to provide good customer service. And it was Christmas Eve!

  Response from the owner

  Thanks so much for the feedback, Amber, and I'm happy to hear this branch associate provided great customer service. If you’d like to discuss any concerns about your experience at this location, please feel free to email us at [email protected] (no account numbers). -Nick, Wells Fargo HL Social

• E

  Edward Doudera
  1

  Slowest bank I’ve ever been to. Never has enough tellers unfortunately it’s the closest to my work and have to use it often. Terrible how slowly they go through things

  Response from the owner

  Hi, Edward. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -AJ, Wells Fargo HL Social

• H

  Harlan Mccoy
  5

  Nice and friendly staff, young lady Miss Harley was very helpful and professional. She was also upbeat and positive in these stressful times, very much appreciated.

  Response from the owner

  It’s wonderful to see that you had such a positive experience with our team member. Thank you for taking the time to share these kind words. -Janet, Wells Fargo HL Social

• Y

  Yohana Teevin
  1

  Horrible customer service, almost 30 min waiting to cash a check for $300, i been cashing those checks for almost 6 years, so ridiculous the waiting I’m so upset!!! Never coming back to this location

  Response from the owner

  Thanks for your feedback on this location, Yohana. I know how frustrating a long wait can be, and I hope you'll accept my apology for the experience. To ensure I can forward your concerns to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). -Shannon, Wells Fargo HL Social