Wayne Bank PA, Tannersville

Wayne Bank Reviews

• D

  Denise Borke
  5

  Such great people in the Tannersville office. Friendly and professional, love going to the bank. I really can’t say anything about the effort office because I don’t frequent there much. But love the Tannersville office!

  Response from the owner

  Hi Denise, Thank you so much for taking the time to leave a review! Wayne Bank is dedicated to providing outstanding service to our customers, and we are so happy that you are experiencing this at our Tannersville Community Office. We will pass your kind words on to the Tannersville team. Thank you again for your feedback! Sincerely, Wayne Bank Customer Service

• T

  Tyrs Paladium
  1

  Since the new bank manager has been installed after Rosie left, customer service has plummeted. More importantly their exorbitant fees keep going up and WILL NOT be waved even if you are in the right. I will be pulling my four accounts due to the unfortunate conversation I've just had with the current bank manager Cheryl relating to a small fee which I thought was unjust. The CUSTOMER should come first, but not at this bank any longer, I'm afraid. After 10 years with Wayne Bank, I'm afraid I have to move on. (If the bank sees fit to properly rectify this situation, I may reconsider my rating to at least reflect that an effort was made to right this situation.)

  Response from the owner

  We are very sorry to hear about your recent experience. We pride ourselves on providing high quality service and regret that you had a less than satisfactory experience. Please reach out to our PA Retail Banking Market Manager at (570) 253-8511, to discuss this further. We would like to learn more about your experience so that we can take steps to resolve it. We greatly rely on feedback from our customers, so thank you for taking the time to share your comments and please accept our sincere apology.

• 7

  78Alexander Smith
  5

  I absolutely recommend Wayne Bank and I LOVE the Tannersville branch. Everyone is so friendly and they get to know you and you really feel the personal touch. Rosie Ortiz and Sheila helped set everything up for my business and they will go out of their way to help you. They are always available to help. Lisa and Biannca are a pleasure to work with! I will stay with Wayne Bank, mainly because of the treatment I receive from this branch.

  Response from the owner

  Thank you for the positive feedback!

• S

  Steven Pomeroy
  1

  Wayne Bank FRAUD SERVICE ASLEEP AT THE WHEEL. It's a JOKE. Apple.com fraud and this bank never caught it. I caught it 3 months later and they do not want to guarantee my funds. This bank should be ASHAMED OF THEMSELVES! Please call me and address this IMMEDIATELY!!!!! I want EVERY DIME back stolen. EVERY DIME.

  Response from the owner

  Hi Steven, We are working to assist you regarding this matter. Please reach out to Tannersville Community Office Manager, Cheryl Wilkerson, at (570) 629-1600, at your earliest convenience. Thank you, Wayne Bank Customer Service

• E

  Eric “pauly” Fisher
  5

  Great place to do business, I just moved to town and these guys are more than helpful! Rosie is awesome to say the least.

  Response from the owner

  Thank you so much for the comments! We hope we can be part of helping you love the Poconos. :)

• K

  Karan 7
  5

  I'm from india I came over there ur bank us awesome

  Response from the owner

  Thank you so much for the kind words! And thank you so much for your business. We will keep working hard to earn it.

• J

  James Carroll
  5

  Always very friendly people

  Response from the owner

  Thank you! In addition to being friendly, we also strive to be helpful, professional, and knowledgeable- so you are comfortable and confident when asking any questions about your financial needs. Thank you again, - Eli