Wave Federal Credit Union Greenwich Ave, Warwick

Wave Federal Credit Union Reviews

• M

  Martine Beaumier
  5

  I love Wave Federal Credit Union,They are Courteous very professional,Wave has helped me to rebuild my credit

• G

  Gjina Cacevic
  5

  As an Account Executive for the #1 wholesale lender in the country I get to work with brokers all across the nation from the west coast to the east coast. I would highly recommend Wave Federal Credit Union to anyone looking to purchase or refinance. I have been working with Wave Federal Credit Union for 3 years. Year after year, they consistently close loans in 21 days or less! They continuously provide transparency and reliability throughout the entire loan process to their clients making closing loans with them simple and easy. I would recommend them to my own family members and I look forward to our continued partnership. Call Wave Federal Credit Union today for your mortgage needs!

• J

  Joseph Trillo
  1

  Had high hopes when I met with them originally. Appeared eager to help. Made up a story about jumbo loan products on a HELOC and immediately cut LTV lending rate without further explanation. Loan officer and underwriter played off each other and then changed blame to an unknown third party at the bank. Went to BankRI with same information and they were able to complete the transaction without a hiccup. I have worked with many local banks and credit unions commercially and residentially, I thought it would be the same experience with Wave. Stay away, don't waste your time. There are too many banks too work with locally that care much more about your business than these people.

  Response from the owner

  I'm very sorry Joseph to hear you were dissatisfied with our service. Here at Wave, we strive to help our member's as best we can, while still following the regulatory guidelines that are put in place. I am very glad to hear you were able to complete your transaction, even if it was not with us. Hopefully we will be able to help you in the future if ever needed.

• S

  Sohy Soler
  1

  WORST BANK EVER! CUSTOMER SERVICE IS HORRIBLE! THEY LIE ALL THE TIME! DO NOT TRUST THIS BANK! SPECIALLY THE STAFF FROM GREENWOOD AVE BRANCH, HORRIBLE PEOPLE! AND THE MANAGER IS WORST! PUT YOUR MONEY SAFE SOMEWHERE ELSE! I AM SWITCHING TO GREENWOOD CREDIT UNION, THEY HAVE BETTER SERVICE AND HAVE GREAT PROFESSIONALISM!

• K

  Katie L
  1

  Giving one star mainly because Deb R. in the Greenwich office is the only one with any knowledge and is helpful. I have had many problems with this branch and today was hung up on by Denise. Closing my accounts.

• S

  Sarah Metivier
  4

  I have had an account here for many years as well as a credit card and have had nothing but the best. Highly recommend wave as a bank!

• H

  Henry Kinch Jr.
  5

  Betty was outstanding. She was very understanding and knowledgeable. Give them a shot, and you won't be disappointed.

  Response from the owner

  Thank you Henry for the great feedback! We appreciate having you as a member!

• J

  June Perry
  5

  Great customer service provided in opening new accounts. Looking foward to doing business for many years.

• L

  Liam Down
  5

  Have been a member for 45 years, never a problem, always helpful.

• C

  Chris Sweeney
  5

  Good bank they r as quick as possible

  Response from the owner

  Thank you Chris. Appreciate the positive feedback!