Wauchula State Bank E Main St, Wauchula

Wauchula State Bank Reviews

• D

  Deanna Meisel
  1

  Apparently, Wachula State Bank is closing they have a system error and are working to fit it. That doesn’t help my daughter and her fiancé get gas in their vehicles or buy food for the week. When they tried shopping, both of their cards were declined. I’ve never heard of a bank system error like this before. Kind scary…

  Response from the owner

  Hello, Deanna. Our goal is always 100% satisfaction, and we are sorry we did not meet your expectations. Please accept our sincerest apologies for your daughter and her fiancé’s recent experience. Please be assured that account information has not been compromised. Unfortunately, there was a connectivity issue, which temporarily caused some debit cards to be declined. If your daughter and her fiancé have any questions or concerns, please have them contact us at 844-287-4225.

• B

  Billy Evans
  1

  Terrible bank. Don't ever overdraw your account by even a dollar or they will charge you 29.50 for every transaction. *Spoke with the Mrs. Cobb and was very politely told to "push sand".

  Response from the owner

  Hi Billy. We will be happy to look into this for you. If someone from our Customer Engagement team has not already reached out to you, please call us at 844-287-4225. We are available by phone Monday – Friday, 7:30 a.m. – 6 p.m. and Saturday, 8:00 a.m. – Noon.

• I

  Isalia Guerrero
  1

  I opened an account and never received my bank card. I went in to close my account today since it never came in and two months had passed by already. Got hit with a 20 dollar fee for closing the account before 3 months passed. Plus the monthly fee they charge to have the account open. :(

  Response from the owner

  Hello, Isalia. Please accept our sincerest apologies for your recent experience. Our goal is always 100% satisfaction. If you have any questions or concerns, please contact us at 844-287-4225. We are available by phone Monday – Friday, 7:30 a.m. – 6 p.m. and Saturday, 8:00 a.m. – Noon.

• L

  Lacie Swaggs
  1

  I found someone’s debit card that belongs to this bank, I called the bank and got an answering machine , that was two days ago when I left a message saying that I found someone’s debit card and asking what I should do with it and no reply at all. I’m guessing they will charge this person for a lost card and to get a new one. If this was my bank I’d be very embarrassed that they didn’t help me recover my bank card , avoid this bank at all costs.

  Response from the owner

  Hello, Lacie. Thank you for trying to get in touch with us regarding the debit card you found. It is wonderful to know that there are honest people who try to do the right thing. Please accept our apologies for not having staff to answer phones 24 hours per day. As a small community bank, we work hard to provide premier customer service. Our team is available to answer calls at 844-287-4225 on Mondays through Fridays, 7:30 a.m. – 6 p.m. and Saturdays, 8:00 a.m. – noon. We sincerely apologize that no one returned your call. Please let us know what phone number you used so that we may further investigate who may have received your voicemail. You may drop the card at any of our locations, or if you are not in the area, please destroy the card. Thank you again for bringing this to our attention.

• C

  Chad Hays
  1

  If I could give less than one star I would. Do not bank here. They will go out of their way to disappoint you.

  Response from the owner

  Hello, Chad. Please accept our sincerest apologies. Our goal is always 100% satisfaction. Someone from the bank will be contacting you shortly if they haven’t already. If you have any questions or concerns, please contact us at (863) 773-4151. We are available by phone Monday – Friday, 7:30 a.m. – 6 p.m. and Saturday, 8:00 a.m. – Noon.

• S

  Samantha McMillan
  5

  I love banking at Wauchula State Bank! The staff are knowledgeable, friendly, and eager to help when any situation arises. The locations are convenient for anyone to use.

  Response from the owner

  Thank you for your kind words. Our Wauchula State Bank team members have a passion for serving others with caring attitudes. We work hard to build relationships based on trust, respect, and caring, while making banking easy, secure, and convenient. We appreciate you taking the time to leave us a review.

• S

  Steph Moore
  5

  Whenever I enter this bank, everyone is always friendly. I have never had to wait more than just a few minutes to have assistance from the tellers. The bank tellers, by the way, are always smiling and eager to assist!!

• D

  Daniel Garduno
  1

  They charge you for balance inquiry if you are from another bank, plus the charge to use the ATM. They do not update frequently for transactions and there are limited banks only in central flordia. I was with wauchula state bank for two years and it was the worst bank I ever dealt with.

• T

  Theodore “Don Teodoro” Murray
  5

  This is an amazing hometown bank. You are doing yourself a disservice if you don't use them. Really nothing else to say, yes, I have 4 other banks that I have used and currently use, but wauchula is by far the best.

• S

  Sharon Smith
  1

  Mayda is very rude, and seems as though she hates her job. If your going to work for a bank learn how to greet customers with a smile and not with an attitude.

  Response from the owner

  Please accept our sincerest apologies for your recent experience. Our goal is always 100% satisfaction. Someone from the bank will be contacting you shortly if they haven’t already. If you have any questions or concerns, please contact Customer Care at 863-773-4151.