WaFd Bank E 1st St, Alamogordo

WaFd Bank Reviews

• C

  Chad Trytten
  5

  "Goes above and beyond to help meet client needs" is the first thing that comes to mind. No hidden fees or unexpected delays on transactions and - more importantly - personal attention to important matters like making sure transfers and deposits happen on time. It really shows how much the staff at this branch care when they take the time to listen to a complex situation and then find the best way to get it done instead of trying to rush you out of the office or trying to avoid fixing a problem like I've experienced with other banks. One time, the Assistant Branch Manager offered to help with another bank's processing issue so it didn't negatively impact my account; a different time, the Branch Manager sat down with me to explain how to fill out one of their forms. Really friendly people that make you feel like one of the family.

  Response from the owner

  Hello Chad T, Thanks so much for the 5-star review and for taking the time to share your feedback. We are glad we've provided you with great customer service. Thank you for allowing us to serve your banking needs! -Marshall B

• j

  john barker
  1

  Waste of time and money, I started a checking account January still no ATM card, friendly staff but they have no idea what a bank is at all. I closed the account

  Response from the owner

  We're sorry to hear you had a disappointing experience. We are escalating your feedback to the local management team for review.