WaFd Bank Broadway St, Salem

WaFd Bank Reviews

• M

  Michael Ferguson
  1

  This bank is a hot mess. They bungled setting up an account for me three separate times.....seriously (shout out to Wallace). They closed said account as a result of me not showing up to redo what had been done on two separate occasions.

  Response from the owner

  We're sorry to hear you had a disappointing experience. We are escalating your feedback to the local management team for review.

• C

  Chet Cunningham
  4

  Good people and good service, but wondering why they just added a bunch of services on our checking account and started charging $6.00 per month instead of asking us if we wanted to pay for the extra services. This decision was probably not at the local level.

  Response from the owner

  Hello Chet Cunningham, Thank you for your 4 Star review. We appreciate your business and are happy we were able to assist you with your banking needs. Please take a look at our Free checking account. Thank you for being a part of WAFD Bank!

• L

  Lisa Graue
  5

  Always experienced wonderful customer service from everyone at this bank.

  Response from the owner

  Hello Lisa Graue, Thanks so much for the 5-star review and for taking the time to share your feedback. We are glad we've provided you with great customer service. Thank you for allowing us to serve your banking needs!-Jazmin R.