VyStar Credit Union Nw 8th Ave, Gainesville

VyStar Credit Union Reviews

• Q

  Quanniee BayBee
  5

  By far the best experience I’ve ever had getting set up with a credit union! Katy Gray was such an amazing, and charismatic individual. She was extremely patient with me and answered every question I had. She set me up in more ways than one!!! I felt so important, and was offered every perk the credit union offered. I actually feel like I’m off to a wonderful start with Vystar!

  Response from the owner

  Good afternoon Quanniee, We would like to welcome you to VyStar Credit Union! Thank you for choosing us for your financial needs. We appreciate you taking the time to review us, and we are glad that you were satisfied with our service

• N

  Natalie Case
  5

  I was very upset after seeing an unauthorized charge on my Vystar account. Julian answered the call & did not hesitate to record & remove that charge. It was extremely reassuring to have his complete attention & excellent customer service in resolving this issue

  Response from the owner

  Good morning, Thank you for taking the time to let us know how we are doing. We're very lucky to have teammates like Julian, and members like you!

• K

  Kim Callejas
  5

  I have dealt with Vystar Credit Union for years. I lived in Jacksonville when I opened the account. I then moved to NYC and then South Florida and I have remained with Vystar because of the incredible customer service Alyssa Harris provides. She calls or emails me occasionally just to see how I am and if I need anything. She helped me get my car refinanced, get a new credit account and a personal loan. When my son turned 16 and started working she helped him get his direct deposit set up. She truly cares about me and my family and remembers the little details. I am so grateful for Alyssa helping me manage my financial needs.

  Response from the owner

  Good afternoon, Thank you for the 5-stars! We appreciate you taking the time to review us! We are glad that you are satisfied with the service Alyssa provides to you, and we thank you for being a VyStar member.

• B

  Betsy Bottoms
  5

  Katy was extremely professional and polite while helping me with two banking issues. She is very knowledgeable and seemingly experienced in her job. Thank you for your patience and politeness while helping me sort issues!

  Response from the owner

  Good afternoon, Thank you for the 5-stars! We appreciate you taking the time to review us! We are glad that you were satisfied with our service and thanks for being a VyStar member.

• L

  Lisa Johnson
  5

  I have several accounts here and always always get the best service. Alyssa Harris is my number one go to person and I can't praise her enough, kind, responsive and always seems to get me what I need. She's the Best!

  Response from the owner

  Good afternoon, Thank you for the 5-stars! We appreciate you taking the time to review us! We are glad that you were satisfied with our service and thanks for being a VyStar member.

• m

  mike wildes
  5

  My rep was so patient with me and walked me through some steps to get my account straightened out on line! She was super friendly and knew just what I was asking for when I couldn’t explain it properly. I’m so thankful for her patience and grace.

  Response from the owner

  Hi Mike W, Thank you for bringing this to our attention. We're happy you received a remarkable service at our Gainesville Oaks Branch. We are always willing to help as much as we can. Thank you for being a VyStar member.

• T

  TCP Solutions
  5

  I am extremely satisfied with my experience at Vystar! The Assistant Branch Manager, Shaleah Lookadoo was very knowledgeable of all Vystar's services and member benefits. She patiently walked me through every step of the process. Alyssa Harris was also very helpful. She provided excellent customer service and stayed after-hours just to answer all of my questions. It is hard to describe the level of professionalism, efficiency and values held by everyone at Vystar. They provide very good customer service at this location every time I have been there.

  Response from the owner

  Good morning, Thank you for the 5-stars! We appreciate you taking the time to review us! We are glad that you were satisfied with our service and thanks for being a VyStar member.

• D

  Drake Moore
  5

  This is my favorite branch of my favorite bank. They make my personal and business transactions quick and easy. I normally hate going to the bank, but thanks to the personable crew at the Oaks Branch, I love going to my credit union.

  Response from the owner

  Thank you for this wonderful feedback, Drake! We're glad our Gainesville Oaks team are able to make it a painless process. Thank you for being a member!

• L

  Lauren Hickmon
  5

  Alyssa goes above and beyond for me and I’ve never had such a positive experience with a financial institution. Soo grateful for being a member from a young age and even more grateful for Alyssa! Thanks Girl!

  Response from the owner

  Good afternoon, We can’t thank you enough for taking the time to provide this feedback! We are glad that you were satisfied with the service Alyssa provided to you, and we thank you for being a VyStar member.

• T

  Teresa Rewis
  5

  Shout out to, Shaleah Lookadoo!! She is always very polite, prompt, and goes above and beyond to assist her customers! Shaleah, calls back like she says she will, and cares about your needs!! VyStar is my Credit Union!! Thanks!!🙌🏻👏🏻

  Response from the owner

  Hi Teresa R, We're glad Shaleah went above and beyond to assist you. We strive you always make our members feel comfortable and as part of our family. We're very happy Shaleah accomplished this with her incredible service. Thank you for being a VyStar member.