VyStar Credit Union W International Speedway Blvd, Daytona Beach

VyStar Credit Union Reviews

• G

  GPO MAN
  1

  VyStar has let customers down by shutting down online and mobile banking for almost five days. The updates on the webpage sound full of excuses and provide no timelines in which the issues will be fixed. Completely unacceptable. Getting a hold of a live representative to make a transaction took 90 minutes. I’m very disappointed and considering switching my business to a bank that has their act together. Next time, don’t fix something that isn’t broken and if you are going to launch a new app, at least Beta test it first.

  Response from the owner

  Good afternoon, We understand how frustrating the Online conversion was, and we sincerely apologize about the temporary outage for online and mobile banking. The online banking is now available for you to use. If you are still experiencing issues, please reach out to us through our Contact Center at (904) 777-6000 option 9 or through Vychat, and we will be happy to assist you. Both services are available 7 days a week from 7:00 am until 7:00 pm.

• M

  Mr. Jesus
  1

  Midnight tonight will be 3 weeks without access to online banking. I cannot pay my bills, I cannot transfer money, I can not use my money. My vystar credit bill is due and I can't pay it, due to not being able to transfer funds between accounts. I'm sure they will still penalize me however. The app will crash as soon as you open it and using the website will put you in a que of 20,000+. I've been out of state for the last 2 weeks and I'm not sure what I'm going to do here shortly. Vystar has officially become a massive source of stress and worry everyday. I'm planning my way down to Florida to try and close my account and take the money I have out.

• V

  Valerie Short
  5

  At Daytona branch I opened a bank account for the first time since my husband died. A lady named Jennifer Vargas helps me, made me feel comfortable, was humble and I will never forget her Ty Jennifer

  Response from the owner

  Hi Valerie S, We're very sorry for your loss. We strive to make our members feel welcome and we're happy Jennifer accomplished this with you. Thank you for being a VyStar member.

• Y

  Yvonne GC
  5

  Jennifer Vargas signed us up as new members and made us comfortable and the transaction was pleasant. The Daytona Team as a whole were engaging and give the place a good vibe.

  Response from the owner

  Good morning, We would like to welcome you to VyStar Credit Union. We appreciate you taking the time to tell us about your recent experience. We are glad that you were satisfied with the service provided by Jennifer, and we thank you for choosing VyStar Credit Union.

• J

  Jessica F.
  1

  They disabled their website to replace it with a new one when the old one worked just fine, and we've had NO WEB OR MOBILE SERVICE now for 2 months WITH NO WARNING! I may lose my home purchase because I can't even get my bank statements, let alone bills paid or money management! DO NOT TRUST VYSTAR!

• M

  Michael Willis
  5

  Ok everyone so I just signed up with Vystar and opened a checking and saving account. I am very impressed with how efficient everyone one was in there I had the pleasure of haven’t Gavin Arroyo help me he was quick, very polite, provided every detail I could need to give me the best service I thank you a lot you guys for your help!

  Response from the owner

  Good afternoon, We would like to welcome you to VyStar Credit Union! We appreciate you taking the time to tell us about your recent experience. We are glad that you were satisfied with the service provided by Gavin, and we thank you for being a VyStar member.

• D

  Dorinda La Plante
  1

  Terrible service, as in even the manger / trainer doesn’t know what’s going on. They want to charge late fees when it’s IMPOSSIBLE to pay. It an absolute joke. I have 2 credit cards and a business account, I will be closing them all. If you need to make a payment, try a different location.

  Response from the owner

  Good morning Dorinda, We are sorry to hear about your experience and we want to make this right. Please reach out to us via email with your contact information and the details of what happened to [email protected].

• R

  R'mahni bailey
  5

  Gavin is amazing !!!!!!!! Sweet and down to earth ! Quick fast you can tell when someone’s knows their stuff and also loves their job ! Give that man a RAISE !

  Response from the owner

  Good afternoon, Thank you for the shout-out! We're very lucky to have teammates like Gavin, and members like you!

• C

  Carla Ander
  5

  Andrew at the International Speedway branch in Daytona Beach Went above and beyond in assisting me with obtaining a secured credit card so I could rent a car!! Thank you Andrew!! Thank you VyStar!!

  Response from the owner

  Good morning, Congratulations on your credit card! We appreciate you taking the time to review us! We are glad that you were satisfied with our service and thank you for being a VyStar member.

• C

  Chris Schilpp
  4

  Carley is an energetic, delightful woman. Ready to share her knowledge while making our life better. You are so lucky to have her on team. She was a joy to work with.

  Response from the owner

  Good morning, Thank you for taking the time to let us know how we are doing. We're very lucky to have teammates like Carley, and members like you!