VSECU Canal St, Brattleboro

VSECU Reviews

• J

  Janet Cimaszewski
  4

  Not a big company thus you are treated like you matter. Professional and polite. They offer almost all the same products that you would receive from a large institution, but you can talk to live persons who are friendly! Wouldn't bank with anyone else. Except another credit union.

  Response from the owner

  Thank you so much for your review Janet!

• P

  Pat Sheehan
  5

  From the moment we joined, we knew we'd made the right decision to become members of VSECU. We started our business with their help, got a HELOC, bought a car, sorted out finances and received the help we needed, when COVID struck, that we needed without our even asking. We have had help at nearly every turn with every challenge we've encountered financially. The service is excellent, the people we have dealt with, both in Brattleboro and beyond, has been above and beyond, when treating us like human beings, ANY bank (including supposed 'small town' banks) we've ever used/encountered. I cannot recommend VSECU enough.

  Response from the owner

  Wow Pat, this is an incredible story! Thank you so much for sharing. Please let us know if there is anything we can do to make your experience even better by sending us an email [email protected].

• C

  Cici Haskell
  1

  I recently opened an account as I was moving into the area. They refused to accept the online transfer of funds from my bank, then held the funds hostage from 8/14 until 8/31. When I called on 8/27 to ask them to please process, they simply told me no. Zero consideration of the fact that it is MY money. As soon as the funds are available, I will withdraw them and move to another financial institution.

  Response from the owner

  Hi Cici, we're sorry to hear about your experience! It does not reflect the member experience we strive to offer. If you're open to it, we'd like to look into your application and see what went wrong. If you're OK with that or have additional feedback for us, can you send us a note at [email protected]? Thank you for your review.

• D

  David Neumeister
  5

  I needed help obtaining an auto loan with a family member. I found VSECU was the easiest bank with which to work. They undestood the need to explain the process so the co-borrower felt responsible and make the payment reasonable for a student. I would reccomend VSECU for their service and their attention to the needs of a client. Thank you.

  Response from the owner

  Thank you David! Great to hear you were able to obtain your auto loan and make it an educational moment.

• E

  Edible Brattleboro
  5

  We bank with VSECU because of their commitment to supporting our local community. The service is excellent.

• G

  Gary
  5

  Great Credit Union Bank with a Awesome Staff they really help you an pay attention to your every detail of your Banking needs!!!

  Response from the owner

  Thank you for your review Gary!

• C

  Cece Bozetarnik
  5

  Best "bank" ever! I have been a member since 1982. They always stay on the cutting edge of technology without losing the personal touch--you can always talk with a person!

  Response from the owner

  Hi Cece, thank you so much for your positive review and membership!

• E

  Erich Kruger
  5

  I recently took a loan out from this Brattleboro branch. The staff are very helpful and responsive. Their commercial account management is also superb. I highly recommend them.

  Response from the owner

  Thanks so much Erich! We'll pass on your kind words to our staff in the Brattleboro branch.