Vibrant Credit Union N Brady St, Davenport

Vibrant Credit Union Reviews

• S

  Shannon Meade
  1

  PUBLIC SERVICE ANNOUNCEMENT: GO ANYWHERE ELSE OR KEEP YOUR MONEY AT HOME! By far the WORST credit union. I have had nothing but bad experiences and borderline fraudulent practices from this company. They have horrible customer service. They are so comfortable with this behavior that they seem to be encouraged by management to have horrible attitudes. They just ignore you when you point out that something they do is different that what they original promise you to get you in the door. They do not care about their customers and will go out of their way to find ways to take advantage of you but will not go out of their way for any positive reason. If I could go back in time i would never have picked vibrant for my loan or personal banking. They were great in the beginning then did some restructuring and seemed to have fired everyone good that worked there. Now nothing left but miserable rude people that dont care.

• T

  TWYLA HANNE
  5

  I have done business with Vibrant bank for many years they have help me out with loans, checking account and fraud issues. I would recommend them to anyone for savings checking loans or any business that you would have to do with a credit union. Go see him they got your answer.

  Response from the owner

  Thank you for the kind words Twyla! We appreciate you taking the time to leave a review.

• J

  John Laing
  5

  I have always received friendly, professional and efficient service. I have been able to execute car loans and mortgages from my iPhone. My wife worked for another bank in town and is impressed with Vibrant’s banking.

  Response from the owner

  Love to hear this, John!

• A

  Abigail Girot
  5

  Honestly, I could not be more satisfied with the great work that I’ve had. Especially from Valerie, Jennifer, and Madison. They have helped me through the process of a loan and banking information. They respond super fast and I couldn’t be more impressed

  Response from the owner

  We're so glad you had a wonderful experience with us, Abigail!

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  Teina Davis
  5

  Vibrant Credit Union was recommended to me by two friends. I was looking for a place to change from the credit union I was using. I am so glad I found Vibrant Credit Union because Those who assisted me in setting up my account were kind, friendly, and efficient. They were very friendly. The Vibrant Credit Union was a beautiful building and very clean. I’m glad I chose Vibrant.

  Response from the owner

  Happy to hear Teina! Thank you for the nice words and the five-star review!

• L

  Lisa Groves
  5

  Vibrant has always been a great bank. Madison M.and Rachel G. should get raises. They made my mortgage application and process so easy! Thanks again vibrant!

  Response from the owner

  Thank you for the positive feedback Lisa! We will be sure to pass along your kind words to Madison and Rachel.

• d

  david doyle
  5

  Vibrant was there and stepped up with a strike loan that not only helped me but alot of other people. I would recommend them to anyone.

  Response from the owner

  So happy to hear that, David! We appreciate you taking the time to leave a review!

• L

  L W
  1

  I've been banking with Vibrant the last 4 years. Went thought drive thru because that was the only option which i HATE. But had to cash a check the manger was very RUDE and told me see didn't see where i use my account and would have to hold my check to may sure my not doing fraud. mind you my payroll comes to my account bi weekly and i use my account everyday . when she did more research she then seen i wasn't lien. I didn't even get an apology she just walked off with a snotty look. Im really considering closing my account due to this.

  Response from the owner

  Hey Lisa! We are sorry to hear this. We will absolutely pass this message on to management.

• M

  Mark Craig
  5

  Very friendly and fast but I wish the lobby was open.

  Response from the owner

  Great news, Mark! We've re-opened the lobby in Davenport as of July 5, and we'll be reopening the lobby in our Milan branch in just a couple of weeks. Thanks for your patience with us, and we're looking forward to seeing you again soon!

• K

  Kailee Butcher
  1

  Drive up is the absolute worst and only option. Takes way too long no matter what time of day. Don't come during a lunch or break, don't come with children, don't come unless you have a free full day with nothing planned.

  Response from the owner

  We're so sorry to hear you had a bad experience. If you want to email your contact information to [email protected], we'll get the manager in touch with you.