Verve, a Credit Union E Johnson St, Fond Du Lac

Verve, a Credit Union Reviews

• G

  Gloria Butler
  5

  My experience of setting up a new account With Verve was excellent. They were very professional and very pleasant putting me at ease through the entire process.

  Response from the owner

  Hi Gloria. Thank you for your review. We appreciate it!

• C

  Cole Hayden
  1

  Wouldn't recommend. Bad service. Bad vehicle loans. Bad mortgage loans. For being member owned "non profit" they sure love taking your money. Fond du Lac Credit Union is a way better option for interest rates and customer service.

  Response from the owner

  Hi Cole. Thank you for reaching out and sharing your feedback! Creating a positive experience for our members is a top priority for us and we apologize for missing the mark. If you'd like to speak with a member of our team further about your experience, please give us a call at 800.448.9228. Thank you!

• C

  Cody Duranceau
  1

  Would not recommend using this credit union. They have bad communication and will waste your time. They have higher interest rates than Fond du Lac Credit Union and will try to sucker you into switching your accounts to their credit union. If you dont switch, they will not give you the time of day.

  Response from the owner

  Hello. We are sorry to hear we missed the mark on your experience with us. If you’d like to speak directly with a member of our team in regards to how we can further improve, please let us know. Thank you!

• C

  Cindy Roate
  5

  We love Verve, they make all our financial decisions a breeze and our local West Johnson branch is full of fun and wonderful employees to work with.

  Response from the owner

  Hi Cindy. Thank you so much for the kind words! We will be sure to pass this along to our team. Thank you!

• S

  Stephanie Ransom
  5

  Trina helped me with my auto loan and she delivered the best banking customer service I have ever had. I will always bank here and highly recommend anybody thinking of switching to a new bank. Thanks Verve!

  Response from the owner

  Hi Stephanie. Thank you for the great review! We will be sure to pass your message along to Trina. Have a great day!

• J

  Justin (Scanner920)
  1

  Total waste of time. I was told that they could help us out. They give you hope and then pull the rug right out from under you. Not a good vibe. Shame on Verve.

  Response from the owner

  Hello. Thank you for sharing your feedback! We are sorry to hear that we missed the mark on your experience with us. If there are any additional insights you'd like to share with us so we can continue to improve, please feel free to give us a call to speak directly with a member of our team. Thank you!

• T

  Tyler Muellenbach
  5

  Great low interest on Loans compared to Marine Credit Union!! Very innovative bank! Very friendly too I recommend

• T

  Todd Shippee
  5

  Excellent service, always helpful above and beyond! Great rates and I highly recommend!

  Response from the owner

  Thank you for the great review!