Veridian Credit Union E Tower Park Dr, Waterloo

Veridian Credit Union Reviews

• A

  A MP
  1

  Extremely slow drive up ATM. Doesn’t matter if there is only one car in front of you, it still takes them forever. i am actually writing this review as I sit here in my car going on 15 mins now.

  Response from the owner

  Thank you for your review. Unfortunately, there isn't much we can do regarding how long it takes other members to use the ATM machine. As a reminder, we are a part of the privilege status ATM network. This means you can use any ATM with the Privilege Status logo for free. Check out the link below for other ATM's that you can use in the area if this ATM has a line. If a deposit is being made, you can always use our mobile app or night drop depository if it happens to be after hours. Reach out to us at 800-235-3228 if we can be of more assistance. We are here to help. -KK https://www.veridiancu.org/faq/7954/what-is-privileged-status

• D

  Dannielle Manchester
  2

  Great location, friendly staff but the last few times Ive been through the drive up it takes so long, 10-15 minutes because there is only one teller!!

  Response from the owner

  Hi Dannielle. Thank you for sharing your feedback. I apologize for the wait time you’ve been experiencing. We appreciate your patience. -TM

• K

  Kat Lyn
  5

  Went through the drive through with my fiance and asked if they still handed out tootsie rolls. The guy said he would look for some and when we got our stuff back we got a hand full of tootsie rolls along with it :)

  Response from the owner

  Thanks for stopping by, Kat! -KK

• J

  JC
  1

  The staff is utterly unhelpful that we switched to Farmers State Bank and it was the best thing we did. Farmers has the highest paying checking interest anywhere.

  Response from the owner

  Thank you for your feedback JC. We'd love to hear more about your experience at this branch location so we can make any necessary changes to ensure we are providing the best service possible. Please feel free to email me at [email protected] so I can pass along your feedback to the branch manager. -Kristin

• E

  Elana Aldrich
  5

  Easy location, very nice staff and always efficient. Highly recommend!

  Response from the owner

  Thank you for the five-star review, Elana! -KK

• s

  superrainbow989
  2

  Drive up is ridiculously loooooong. Ugh. Takes forever!!!!!!!!!!!

  Response from the owner

  Thank you for sharing your feedback. We apologize for the wait time you experienced. Your feedback has been passed along to the branch manager. -KK