Vantage West Credit Union E Valencia Rd, Tucson

Vantage West Credit Union Reviews

• M

  Mike Roberts
  1

  If you want to be treated like utter street trash this place is perfect. If you want to be treated with respect stay far away from here. Just recently moved to the area and trying to get established here, that’s a lot of work for someone running a business who’s moved to a new place. Anyhow, we went in trying to open an account but we’re given the evil eye and treated like we’re common garbage. We were super respectful but could not receive the same in return. Oh well, plenty of other banks that would be more than happy to do business with us. Shame I can not say the same for this one

  Response from the owner

  We are sorry to see you have had this experience Mike, but we are interested in hearing more about what happened in the interest of making any needed improvements. Please reach out to us by email at [email protected] and we will be happy to look further into the situation. Thank you. -Josh

• M

  Mike G
  1

  This has to be the worst branch of all vantage west mde me wait a hour for a debt card while employees would just walk by or sit in there office talking to eachother better off going to the craycroft branch might be 15 minutes away but you will save more time and they are more professional and quicker

  Response from the owner

  Good afternoon Mike, we apologize for this experience, but we are grateful that you took the time to express your feedback. We are interested in discussing your visit in further detail if you'd be so willing. Please email us at [email protected] so that we can arrange for a time to talk through your concerns. Thank you again and we value your Membership with Vantage West!. -Josh

• F

  Fausto Cazares
  1

  Worst bank ever. I have never delt with so much issues with a bank before. And thier systems are so slow. They take so long for transactions to post as well as payments. Don't bank with vantage west.

  Response from the owner

  Good afternoon Fausto, we are interested in discussing more details surrounding your experiences. Please email us at [email protected] so that we can discuss your concerns. We apologize for any frustration you might have encountered and we look forward to hearing from you soon.  Thank you for your Membership. -Josh

• j

  joey barnard
  1

  If you want to spend an hour in a bank with one teller and a line going out the door, this is the place for you. An absolute joke.

  Response from the owner

  Good morning Joey, Our Southwest Branch is experiencing a temporary staffing shortage due to illness. We apologize sincerely for the inconvenience this has caused. As an alternative, we might suggest visiting our branch located at 7394 S. Nexus Drive in Rita Ranch. Thank you for being our Member. We look forward to serving you again very soon. -Josh