Value Pawn & Jewelry Ridgewood Ave, Holly Hill

Value Pawn & Jewelry Reviews

• E

  Evan Cordero
  5

  Matt thank you for always being a great sales person! Always greeting me when I walk it the door “Welcome to Value Pawn” means a lot...and goes along way..

  Response from the owner

  Hi Evan, Reviews like yours make our day! Thank you for letting us know how we’re doing!

• V

  Vintage Blues Connection
  5

  Great store and great selection of anything you can think of. Please see MARTIN, what a guy! Great personality and should be the manager, he can help you get the deals on some great steals. See MARTIN today.

• S

  Sofia Villa
  5

  I love this place every time I come with my husband , Carmen help me to choose the best jewelry I am always finish so happy she is a good seller and very sweet lady

  Response from the owner

  Hi Sofia Villa, Thank you for the rating! We’d love to know how we can increase it from a 4 to a 5. On your next visit, please pass along your thoughts on how we can improve to our Store Manager.

• C

  Clint Chandler
  5

  Carmen is amazing I love coming into see her she's an amazing worker ❤

• W

  William Stever
  5

  Carmen was extremely helpful, professional and friendly. Great experience and will definitely be back.

• M

  Maria Christina
  1

  Every time you walk in there their line is so long it seems like every time their unfriendly employees Wait on a person they go and take a break. I was trying to buy an item that was in the glass case and had to wait 30 minutes to even be greeted and also witnessed numerous other customers come in and go thru the same ordeal. One would think that they would like to get their customers in and out. The employees are always rude and need to understand they are in the customer service business. If you don't like dealing with people all day long then maybe one should think about getting a different job. On a side note, one would think they would have an employee who attends to the customers that are actually waiting to spend money rather then having them wait in line. A simple, hello, I will be right with you, and how are you today, sorry about the wait, but will be with you shortly. I was next in line and I walk up to the counter after 45 mins of waiting to simply know the price of an item (it would be nice to have your items price labeled on the merchandise) and the woman looked right at me, didnt say hello, or anything just walked away to the back for 10 mins and then came out chewing her food. By this time, the line was to the door. After that, I decided to just leave and go across the street to a competitor and make a purchase there which was very pleasant, helpful, and there was a small line; however, someone came and greeted me and said a staff member will be with me momentarily. My experience was horrible, it's not the store itself but the unhappy employees that work there and poor sales practices. Each employee needs a crash course in customer service and dealing with the public in general. I felt as if I were on there time schedule and very dissatisfied. I do not recommend ever going here, any time you can find here can be found in other stores and in better condition and a lot better service. Sincerely, An unhappy customer

• E

  Emily Quigley
  5

  Carmen is great always helps and now I get a reward card to buy new items also!

• T

  Terri Silvia
  1

  If you're going to throw customers with money to spend, out. For not wearing a mask. The staff should at least be wearing their masks over their noses. Stupid store policy to have at this point. But, I'll go buy a TV down the street.

• E

  Erica Davis
  5

  Visited this location and Martin waited on me he was awesome very patient and very kind super friendly I will be going back Thank you Martin for the awesome work you do.

• R

  Robert Horne
  5

  Ms. Carmen at value pawn is awesome 👌🏾. She takes really good care of you.