Valley Bank NJ, Holmdel

Valley Bank Reviews

• J

  Jacqueline Bruntjen
  1

  Don’t get a car loan here, they will just charge you for insurance and add it to your loan if you don’t send them your insurance every year. Even if you DO send it to them within 15 days of receiving the second notice, to the email inbox they do not check but once a month, you will STILL be charged. My twin died last year and I was late, and this was the thanks I get for paying on time for 3 years.

  Response from the owner

  Hi Jacqueline, we're always striving to provide our customers with the best service and we're sorry to hear your initial experience wasn't five-star worthy. We're glad to hear you were able to speak with Jaennine yesterday to resolve your concerns. If you have any further questions, please reach out to Jaennine directly. Thanks - Liz from Valley Bank

• C

  Carley Palmer
  5

  If we could give 10 stars, we would. Whoever was there today (sorry we didn’t catch your names!) … but you went above and beyond today. The bank is lucky to have you.

  Response from the owner

  Thanks for stopping by and leaving a review of your experience with our Holmdel team. We're so glad to hear how the team has been helpful, supporting all you banking needs. We'll be sure to pass along your review to brighten the team's day. - Liz from Valley Bank

• J

  Jose Jimenez
  5

  Manager Grabrielle helped me solve an issue that I had with my account. She was patient and took her time solving it. The staff at this branch are exceptional.