USA Checks Cashed & Payday Advance Highland Ave, National City

USA Checks Cashed & Payday Advance Reviews

• J

  Jazzy Chimal
  1

  Monica was rude and didn’t have good customer service 👎

• K

  Kapre Carter
  5

  Just read some of the reviews and im in shock. I have never had a bad experience here. Its always a hello good to see you type of thing when walking in. The staff is always polite. I'm a firm believer of you get what you give. If you come at a person sideways then what do you expect?? Thats what happen to me when I was getting a paper notarized a person walked in with a extremely funky attitude saying all kinds of things. I was like damn you just walked in with no one in front of you. It was a straight up walk up to the window. Idk respect goes a long way

  Response from the owner

  Kapre, thank you for supporting our great staff and for being such a great customer. We always enjoy seeing you and doing whatever we can to help you. Thank you very much.

• C

  Cell Rios
  1

  I would give it 0 stars if I could. Extremely rude and unprofessional staff. Would not even answer my question about my situation and continually tried to argue with me. Worst customer service I've had.

  Response from the owner

  We are very sorry to hear that you were upset with the customer service you received at our store. We would like to discuss this with you further so we can look into the details of your experience. At your convenience please call our Genearl Manager at 858-268-3500 x102. Hopefully we can rectify the situation with you, as we value our customers and do not tolerate bad customer service. Thank you.

• E

  Emmanuel Dorado
  5

  Im came in today and the staff celerina was so kind she help me and my frind filling out the applications i thank for her kind and patients she did so much for us and i thank her for her kindness😉😉😉👍👍👍

  Response from the owner

  We are happy to be able to help you Emmanuel. We are here whenever you need us again. Thank you for coming in.

• E

  Eduardo Santos
  5

  I'm a Payday customer..I want to recommend this company because they are nice and especially Celerina, she helped me and my Aunt to get a loan..She is very helpful.. She is the best!

  Response from the owner

  Eduardo, Thank you for your acknowledgement of the service you receive form us for your Payday Loan. We thank you for your business, and thank you for referring us to your Aunt.

• N

  Noeli Perez
  5

  One stop shop. Check cashing money gram DMV (fast service) you can get a payday loan personal or title loan on the spot great employees very nice & funny and THEY DO SPEAK ENGLISH WTH LOL dont b mad bc they didnt cash your check booboo

  Response from the owner

  Noeli, Thank you so much for your review.

• S

  Steve Huot
  2

  Very rude lol - I saw the other reviews. They deal with 3 or so banks and only with people that live in a certain area. I'm blown away... They are in business!!!

• M

  Maria Gomez
  5

  Celerina is helpful very helpfulhelpful person and hapoy to go to this place and i will recommend your company. .thank you

  Response from the owner

  Thank you Maria. We are happy to help. Thank you coming in.

• c

  carla quintana
  5

  Excellent service fast and easy always helped me out when i need it !!!

  Response from the owner

  Carla, We are glad to be of service to you and we appreciate your business and loyalty.

• L

  Leonard Sarmiento
  1

  I'm here waiting the operation hours from 8 to 8 I'm still waiting outside it's past eight plus they need to get some new staff new workers

  Response from the owner

  Leonard, We are very sorry for any inconvenience we caused you. I am not sure if you were looking to obtain a loan or use our other services. We found an error in the store hours we post for our lending operation on Wednesday's. We open our lending operations on Wednesday's at 9:00am, not 8:00am. For check cashing and our other service the store opens at 8:00am on Wednesday. Again, we apologize for our error.