USA Checks Cashed & Payday Advance El Cajon Blvd, San Diego

USA Checks Cashed & Payday Advance Reviews

• D

  Derek Donovan
  5

  Stopped by in a rush on 5/28/22 Staff members where friendly helpful and knowledgeable. I accomplished what I needed to get down thanks to the great staff the employ. I appreciate the timely and fair service I received. Check them out 👍👍

• C

  Cynthia Fonseca Lopez
  1

  STAY AWAY GO ELSEWHERE!!! Times got hard and I had to borrow a loan. I was referred by a loved one to this place and it has been the worst decision I have ever made! The 1st time I borrowed I was told it would automatically be deducted from my bank account. 2 days passed and nothing. I call and them and they say "it is courtesy to get the okay from our customers first before we go ahead and charge the bank". Fine. 2nd time I only get 1 week to pay the loan, and unfortunately I am unable to make the payment, and I was unable to answer my phone because I am at work. I decide I will go in person the next day to extend my loan to the next pay period and I am okay if I am a charged a fee since this was my fault and I am unable to pay when I said I would. I call them and the "manager" says it has been posted to my bank since I did not answer the phone and they called me twice. Based on my first encounter and how I was told that it was "courtesy to call our customers first to get the okay before we charge", I assumed everything was going to be fine. Unfortunately I was at work and could not answer the phone, their website says they close at 6, I called before 6 and there was no answer or way to leave a voicemail. I understand this is my fault, my responsibility, however, I am paying a $50 fee for borrowing $250 so it's not really a favor, I am paying for this loan and your services. The way the "manager" spoke to me after I told him I would put a hold on the payment with my bank was so condescending. One, he spoke to me like I was a child, and 2, he made it seem like it was more of a "favor" and how they "don't charge fees" and how they aren't like "money tree who charges at 1pm" (they don't by the way they charge by 5pm if you don't call and if you call, you get a free 2 week extension) it just overall sucked! It was my fault for borrowing from such a low end place and I hate that I was ever in the position to have to borrow from such a cheap "checks cashed" loan place. I 100% recommend Money Tree over this and I mean it when I say stay away, trust me you will regret it. The so called "manager" threatened with my credit, and continued to say that this was all my fault, and did not offer a way to settle this misunderstanding which begins with the first time I borrowed when he said it was courtesy to get "the okay from our customers before we charge". I was acting based on what I was told the first time, I am not a child, be consistent with what you say and advertise. I hate that I am leaving a bad impression on the person who recommended me, and I hate more that I am leaving a bad impression at this place as well because I do have a career, I pay my bills, times fell hard and I had to borrow from this place and I regret it so much! Definitely going with money tree next time!

  Response from the owner

  Cynthia, I spoke to our store and our General Manager, and we are all very sorry that you are so upset with the experience you had with us. Obviously, we value your business and would appreciate the opportunity to earn it back. We would be eager to talk to you directly to discuss your experience at our store. Please do not hesitate to contact us at 1-858-268-3500 extension 102. Again, we are sorry and hope to resolve this with you.

• A

  Alex Connell
  5

  The best experience I ever had. Applied for Payday loans and in few minutes my loan got approved. They are really friendly and helpful. I would not hesitate to recommend them to anyone.

• S

  Steven Robinson
  5

  Great place to cash your check. Everyone here is very nice and they will try their best to help you. Ive been using their Check Cashing & Payday Loans services from last 3 years and I'll keep coming back.

• M

  Mary Lonsdale
  1

  Can't get help till first... I honestly loaned before but now with Christmas, car breaking down they refused to help this grandma trying to raise grandchildren without their deceased mother.. . Shouldn't have given them l star just pitiful.....

  Response from the owner

  Mary, We are very sorry that we were not able to offer you a loan when you came into our store. The State of California requires our customers to present us documents that are required in order for us to be able to consider you for a loan. If you can return to the store with the required documents, we would be happy to review them with you.

• B

  Brian Clark
  5

  Ive been cashing my check with this place for years. never had an issue. they arr truly professional friendly and will help you any way possible. Def recommend for check cashing.

• A

  Adrian Rodriguez
  2

  Just got back from there last year they told me I was registered on the computer didn't have to show my ID , now i do have to show my ID when I don't have it , and I can't get it no more because DmV is closed what a shame

• S

  Shane Fortner
  5

  Best place to cash a check in San Diego. Very friendly employees who are willing to help.

• L

  Luana Brown
  5

  Excellent Customer Service!! Thank you Trinez!!

  Response from the owner

  Thank you for the king words Luana. Whenever you need us, just let us know. We are happy to work with you.