US Auto Title & Payday Loan S Virginia St, Reno

US Auto Title & Payday Loan Reviews

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  Pamela M.
  5

  Joseph and Netta are AMAZING! I've had nothing but good experiences at the South Virginia location and would definitely go back there if I ever needed a loan again in the future!

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  Icyy-_-Warrior
  1

  Terrible service. The owner is always upset and can’t even help with a 5 day payment arrangement on car that has only 3 payments left! Dude is an emotional wreck

  Response from the owner

  Angelique, We are sorry to hear about your experience. Unfortunately once your loan has defaulted we do not grant extensions. This is a company policy rather than anything to do with emotions. Thank you!

• M

  Megan Perko
  5

  My husband has been out of work for 3 months and when things were looking to be a bit tight by the end of this month, I reached out to them. When there started being issues with my bank verification, I'm sure due to my bank, not US Auto Title and Payday, Vanessa was MORE that accommodating in helping me get a loan processed regardless of the technical issues! I was stressed and she was very helpful in finding a solution to help me. Wonderful customer service by Vanessa and I REALLY appreciated her help!

  Response from the owner

  Megan anything we can do to help we are here. Have a great day

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  Charles Sharp
  5

  Great experience with Joseph. Very professional and very easy process. I highly recommend this company to anyone who is looking for a hassle free experience and a more local friendly approach when dealing with customers in a time of need. Thank you USA Auto Title & Payday Loan-for all that you do for others!

  Response from the owner

  Charles we are very happy that you enjoyed your experience. Thank you.

• M

  Mary
  5

  When I came in for my loan Akari and Netta were so helpful with answering any question I had about getting a loan and made the process quick and easy. Thank you girls, I'll definitely be recommending your company to my friends.

  Response from the owner

  Thanks Mary for your kind words. Akari and Netta are definately good people. If you need anything in the future we are always here for you. Have a great rest of your week.

• J

  Johnnie Lohmann
  5

  Andrea did an amazing job. Very professional and understanding. It was fast an easy and I was sent a text well in advance of when payment would be deducted. I will definitely do business with again!

• J

  John Slappy
  5

  I tend to have a lot of questions regarding the details of my loan and every time i call, the manager Andrea is an endless supply of information. She is so thorough and knowledgeable and that really puts my mind at ease. She was also able to arrange a really great interest rate for me to assure that the one i got was lower than what another loan company was offering me. So for these reasons I am gladly awarding this company 5 stars this is a no brainer.. - R. John Slapinski

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  C Walker
  5

  I had such a wonderful experience with Netta and Akari. They were extremely patient and very helpful with getting me the loan! I’d definitely use you guys again!

  Response from the owner

  Please let us know if there is anything we can do to help.

• J

  Jacob Thorn
  5

  I don't really do many reviews.So they must be doing something right. Although I didn't go through with their services. They were super nice and helpful gave me the info I was looking for. Great job ladies keep up the great work.

  Response from the owner

  Jacob we are here if you need us. Hope you are having a great holiday season.

• L

  Luke Medeiros
  5

  Although I was not approved for a loan. Melissa M was very helpful and knowledgeable. She is a perfect example of what customer service should look like. I will be back when I get direct deposit. Thank you so much for all the help Melissa.