United Federal Credit Union - Stevensville Cleveland Ave, Stevensville

United Federal Credit Union - Stevensville Reviews

• B

  Brandon Wall
  5

  I always work with Beth Dumminger on auto loans. She is great. She took the hassle out of my last car buying experience by going direct with the dealer in Tennessee to take charge of little details. It was above and beyond, but she said it was her job. Also, Roger helped me refinance my house last fall at a great rate. The experience had a little hiccup because of a deed issue, but it was not his fault. He helped us work our way around the issue and made the ordeal a pleasant transaction. I have been with United (First Resource/Whirlpool) Federal Credit Union for over 30 years. Thank you for taking care of me!

  Response from the owner

  Brandon, thanks for the 5-star review. We appreciate you being a loyal member of United.

• S

  Susan Van den Heuvel
  5

  Five stars and a shout out to Cathy (Stevensville branch manager) and Shele (call center) to OUTSTANDING service. Cathy went above and beyond yesterday, despite being super busy, helping me get some of my Mom's finances straightened out. Shele went above and beyond helping us locking out my Mom's accounts after her credit was compromised. Both ladies took out extra time from their day to help me. What great service! Thanks so much ladies. :-)

  Response from the owner

  Fantastic, Susan! We're so happy to hear it - thanks for sharing. We'll be sure to pass the kudos along to Cathy and the team as well.

• R

  Robert Wigent III
  1

  UFCU doesn't know what they are doing. I signed all the paperwork to close out all of my accounts and they left my credit card open and active. I get a call about two months later about a balance that hasn't been paid.

• J

  Jeff Merrill
  5

  The service here is great. They respond quickly when I call, and will even see you in person to resolve any issues.

  Response from the owner

  We're so happy to hear this Jeff! Making our Members happy is one of our top priorities, and we love to do it! Thank you for taking the time to review us on Google.

• J

  Josh Lange
  5

  My branch has always been helpful and enjoyable. Nice people.

  Response from the owner

  Thank you Josh! We work very hard for our Members, we're happy you're one of them. Thank you for your feedback!

• T

  Travis Collatz
  5

  Been banking here since 1991 and that's not going to change anytime soon. Amazing service and very helpful.

  Response from the owner

  Wonderful, Travis! We appreciate your membership and support. Thanks for sharing!