United Federal Credit Union - Niles South S 11th St, Niles

United Federal Credit Union - Niles South Reviews

• L

  Logan Runyon
  5

  The staff is some of the most eager and helpful I've delt with from all the UFCU branches. From daily visits to some very unusual needs, they have given me 100%. Sometimes there are disappointments and frustration but never directly from the staff

  Response from the owner

  We're thrilled to hear this Logan! Thank you for sharing your feedback, we're happy to have you as a Member at United.

• d

  drnaturalg
  5

  I've had nothing but good experiences with UFCU. I was given great care when opening my small business account. I'm feeling inspired to write this because I was given a 1 time exemption on a small fee that I unwittingly incurred. $4 won't make or break me but what was important was the personal care and time spent to figure out a small technicality for a patron. My oldest daughter also went there to open her first personal account. I felt like the gentleman that helped her was exceptionally informative. Specifically the one one across from Walmart on M-51.

  Response from the owner

  Wonderful to hear and glad we could help get those set up for you two! We certainly try to do what we can to help in any way we can. Personalized care makes the difference with CU's. Thanks for your support and sharing.

• T

  Terry Randall
  1

  Got a loan for a truck from these crooks made three payments on it went in for the fourth payment told them I would make a half payment and the other half the next week they said that would be fine.two days later the cam and took my truck ruining my credit now they tell me I owe them over two grand crooks is what these ppl are.

• S

  Sister Christian
  4

  I really love banking with UFCU. My only complaint is their loan qualifications are a bit stringent.

  Response from the owner

  We appreciate the honest feedback, Sister. There are certain regulations we're required to follow but we're always looking for ways to improve. We'll be sure to pass this feedback along for you!

• A

  Annie Russell
  5

  Antonio Rojas was professional, friendly and eager to assist me.

  Response from the owner

  Glad to hear it Annie! Thanks for sharing your feedback.

• S

  Sarah DeYarmon
  1

  This branch is rude and unprofessional!

• K

  Keara McIntyre
  5

  Love the tellers at this branch ❤️

  Response from the owner

  We're thrilled to hear this Keara! Thank you for sharing your feedback.

• b

  best stop
  5

  Great place to improve ur credit