United Bank W Superior St, Wayland

United Bank Reviews

• M

  Marcia Koza
  5

  I opened this account , due to moving in the area. Wow, the experience with this bank was unsurpassed service. They welcomed me and treated me like I was family. Well, this is my family bank from this day forward. What a great group of people. I was in and out in no time opening my account. Thank you!

  Response from the owner

  We're so happy to hear that you've had such a great experience with us. Thanks for taking the time to share and we hope to see you again soon!

• J

  Jeff Ballard
  5

  I was very pleased with how much that Andy resolved my issue. He was prompt in replying to my messages online, and I felt that I could trust him. Thank you very much for your help Andy. It meant a lot to me.

  Response from the owner

  Thank you so much for the kind words! We really appreciate you taking the time to share your experience and look forward to working with you again soon.

• R

  Ryan Konecny
  5

  I've bank with United Bank of Michigan for a very long time, I tried a couple other banks but they just have that little more personal touch. I've had mortgages, savings, checking, CD's, ect with them. They are not one of those huge corporate giants. If you have a mortgage with them, you have it with them the whole time, its not sold to other lenders and you never know where you will be making your payment.

  Response from the owner

  Thanks so much, it's great to hear you've enjoyed banking with us! We really appreciate you taking the time to share your experience and look forward to continuing to serve you in the future.

• S

  Steve Levandoski
  5

  Real helpful people they treat you as an equal as soon as you walk in there doors. Shout out to Katie Niemchick she was very helpful and I appreciated her guidance!

  Response from the owner

  We're so happy to hear that you've had such a great experience with us. Thanks for taking the time to share and we hope to see you again soon!

• S

  Sarah Bevins
  1

  We applied for a construction loan. They ran our credit but never gave us an update. When asked about the status we were told they would try to squeeze us in between clients. Glad to know we weren't considered clients. If you are looking for a bank with follow through and customer service keep looking as you are just a number. If they can't make millions off you you won't be added to their client list..so very sad we wasted weeks trying to get a response to a loan request.

• L

  Lee Hodder
  2

  Good bank love atm deposit but when my account was over drafted, unexpectedly by a auto pay I was charge overdraft fee which is fine I understand that but then I was charged another continuous over draft fee for another $15. I'm not paying twice for one overdraft!!!

  Response from the owner

  We understand how frustrating these situations can be and are pleased to hear how the branch staff was able to help resolve this for you. We appreciate you and your feedback.

• O

  Orville Alexander
  1

  I work right next door to this bank my paycheck is drawn off this bank my wallet was stolen during the covid 19 pandemic so my license was also stolen however i was fortunate enough to have my expired one witch clearly shows who i am because secretary of state was closed down there was nothing i can do however since the are only doing appointment only i cant get in until 7/1/2020 in there mean while i have fellow employees who tellme they can walk in endorse their check cash it & go on their merry way VERY INTERESTING

• b

  barry jones
  1

  You would be completely crazy or insane to do business with these rip off artists.They’re rude and obviously know nothing about customer relations or problem solving.I recommend not having insurance at all if you’re considering doing business with these characters.

• T

  Toni Clayton
  5

  They were very nice and helpful...the bank was Very Clean and looks awesome

  Response from the owner

  Toni, Thank you very much for taking the time to share your experience. We appreciate your kind comments and look forward to serving you even more in the future.

• M

  Mark Timmer
  5

  Very good people, always ready to help anyway they can.

  Response from the owner

  Thanks for the kind words! We really appreciate you taking the time to share your experience with us and look forward to working with you again soon.