Union Bank & Trust N 48th St, Lincoln

Union Bank & Trust Reviews

• D

  D
  5

  Incredibly professional and polite staff. Haylee and Caleb did a wonderful job helping me navigate through the process of setting up an account and the services provided at UBT. I seldom write reviews (positive or negative) , but their customer service was so extraordinary that I felt the need to share

  Response from the owner

  Hello, thank you so much for the review, and for being a customer!

• J

  Josh Lowery
  1

  WALKED miles to put money in so much acc wouldn't be negative. Branch is closed so I used the atm. They charged me $35 anyway and blamed me for using the atm. Manager was refused to help and said it was my fault. Will be closing my account as soon as I can.

  Response from the owner

  Hi Josh, we are so sorry to hear you have had a poor experience. Could we have one of the leaders of our Customer Support area speak to you? If so please call 402.323.1777 and ask to speak to a supervisor.

• L

  LE Schneider
  3

  This message is for Jen. I want to thank you for doing all you could to secure a loan for me with respect to my failing air conditioner and all the effort you put in to secure a loan for me to replace it. Of course, you asked regarding my age and in finding I was 71, you accelerated your efforts knowing how dangerous a situation it was. The fact you never called unsolicited just proved you were doubling down your efforts. You mentioned my credit score (which I'm trying to remedy.) You knew nothing of my recent house refinancing, my two car loans (2006, paid in three years,) (2016--Wells Fargo seven year loan, now one third paid.) I think I did mention my recent recent reginsncin

• L

  Luci
  1

  I have had so many issues with this bank if you are trying to build your credit go somewhere else because you will get denied a secured credit card even though you pay the deposit oh and if your credit isn't good enough dont even think of a personal loan with collateral so I go get 3 small loans and pay outrageously high interest where I'm paying triple what I got but I have that paid off in 6 months but I'm not worthy of their credit I thought small bank would be good they would care or be more helpful that was wishful thinking

  Response from the owner

  Hi Stacy, we are so sorry to hear you have had a poor experience. Could we have one of the leaders of our Customer Support area speak to you? If so please call 402.323.1777 and ask to speak to a supervisor.

• F

  Foodie 101
  5

  Raúl helped me get my car interest rate down and is so friendly and great at what he does!!!! He should get a Raise!!!

  Response from the owner

  Thanks for the review!

• J

  John Sample
  5

  I will was just in there. I can’t remember the ladies name that help me. But she was very friendly helpful and best customer service I’ve ever had. I just want to say thank you!

  Response from the owner

  Thanks for the review John! We appreciate you being a UBT customer.

• y

  yw z
  5

  Convenient location Safe box available Friendly tellers Always fast and simple App available, deposit checks anywhere Excellent online customer service

  Response from the owner

  Thanks for the review! We appreciate you being a UBT customer.

• R

  Ryan Lairmore
  5

  That Diego S guy now he's cool.

  Response from the owner

  Hi Ryan, thanks for the feedback!

• J

  Joel Steele
  5

  Great people who always help me out. They go above and beyond.

  Response from the owner

  Thanks for the review and for being a customer!