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Bank

Umpqua Bank S Capitol Blvd, Boise

2.8
(4)
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Phone:

+1 208-424-2000

Website:

https://locations.umpquabank.com/id/boise/280-s-capitol-blvd

Address:

280 S Capitol Blvd, Boise, ID 83702, United States

    Umpqua Bank Reviews

    2.8
    4 Reviews
    • S

      Scott T Kenny
      1

      I went to the bank today with my kids to deposit money they had earned at a lemonade stand. We found out that my son, age 4, had fees charged to his account that dropped it to zero. Then they closed his account. They need to do further research to see what the fees were. So I have to explain to my kids that sometimes the bank doesn't keep your money safe, it takes it from you without notice. Ridiculous. They also got rude and aggressive with me when I told them just to close down the rest of our family's accounts. Really bad service, entitled employees who obviously don't care about their customers. I'm sorry I can't better convey what an absolute s-show this bank was, and can only encourage you with all my heart to steer clear. Ugh. Update: In response to the owner's comment you can see below this review, I did contact them. They did nothing and never got back to me. These guys steal from children, what do you think they'll do to you when you need them?

      Response from the owner

      Scott, thank you for taking the time to leave a review. We take this account of your experience seriously and would like to learn more about the situation. Please consider contacting our Customer Resource Center at https://www.umpquabank.com/contact-us/ and we would be happy to help.

    • E

      Elysha Jacobsen
      3

      The men up front deserve a raise for how nice they are. They made my experience one to remember, even though my visit didn't go as planned. They were kind, and the head manager is sweet and very helpful.

    • P

      Pat Warren
      2

      Kudos to Kelly Jones at Ontario whose expertise today resolved a 25-day ordeal of getting my money out of a savings account.

    • N

      Nancy Kois
      5

      Great service. Friendly staff. We love Umpqua.

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    FAQs

    • 1. What Can I Do to Reach Umpqua Bank?

      You may contact them at the phone number +1 208-424-2000. You may also check out their website and submit your information.
    • 3. How Can I Take Out A Loan at Umpqua Bank?

      Simply submit your information on their website. If you feel like learning about other possible solutions, take a look at high-approval-rate installment loans provided through a trusted online broker.
    • 5. What Am I Supposed to Do if I Cannot Pay Back My Loan?

      Reach the Lender and come to an agreement in advance. You should know, however, if it"s an auto title loan, your car will be kept by the lender when you default.
    • 2. Where Is Umpqua Bank? How to Go to Its Store?

      The address of Umpqua Bank is 280 S Capitol Blvd, Boise, ID 83702, United States. Open the map app on your phone to guide yourself there.
    • 4. Is Umpqua Bank an Agency or a Lender?

      Umpqua Bank is a Bank that gives different kinds of loans. Check out our platform to learn about various types of loans including personal loans.
    • 6. Can I Obtain a Loan From Umpqua Bank With A Poor Credit Rating?

      Yes, you can. But carefully go through the offers as there can be unfair conditions when it comes to bad credit loans.