Ulster Savings Bank S Broadway, Red Hook

Ulster Savings Bank Reviews

• A

  Adam Robert Geuss
  5

  Highest quality service. Efficient. Thorough. Friendly and conversant. I had to report a lost banking card and do some banking transactions. Within ten minutes I left with a new card and had completed all other requirements. Bravo to all staff at this location. Red Hook, NY.

  Response from the owner

  Thank you for taking the time to provide us with a review of your experience. We're happy that our team made your experience pleasant and we look forward to seeing you again soon!

• M

  Michael Eiffert
  5

  Ulster savings and there team, specifically the members of the Red Hook branch. Have gone above and beyond to help us at Advantage Insulation grow our local insulation to new heights. Thank you for all your help.

  Response from the owner

  We appreciate the positive feedback about your experience. We always hope that our community-driven values are shown in our work!

• P

  Peggy D'Onofrio
  5

  I can’t say enough good things about this bank and this branch in particular! I am regularly greeted by name by one of the many smiling faces at the Red Hook branch from Melissa and her wealth of expertise to Chris and Alejandra with their positive and helpful attitudes. I recently needed extra service and they were so helpful!

  Response from the owner

  We appreciate the positive feedback about your experience. We always hope that our community-driven values are shown in our work!

• S

  Sofia Micossi
  1

  I do not recommend anyone bank at Ulster Savings and if anyone has any deposits at this bank, I urge that they move the funds to another bank. Here's why: A good friend of mine is in the last stages of ALS. She is unable to move and is under the care of her aides 24/7. A GoFundMe check arrived for her. This money was essential for her to pay her aides which is why it was donated. I took this check to the bank for deposit because she is unable to leave her bed, but they refused to deposit it. They said I was not the account holder. I showed them my friend's passport and driver's license. Still they would not let me deposit the check. Even worse, this bank knew my friend because she was a long term depositor and knew that she needed this money to preserve her life. Still they refused to let me deposit the check in her account. This is a bank without a heart and should not be supported by our community.

  Response from the owner

  Sofia, we’re very sorry to hear of your negative experience. We take these situations very seriously and must follow certain guidelines to keep accounts secure. If you would like to discuss further please contact Joan Eck at 338-6322 ext. 3251.

• m

  michaela roycroft
  5

  I have always left this branch in a good mood, the staff are friendly, knowledgeable, and eager to help!

  Response from the owner

  Thank you for taking the time to provide us with a review of your experience. We're happy that our team made your experience pleasant and we look forward to seeing you again soon!