U.S. Bank Branch High St, West Chicago

U.S. Bank Branch Reviews

• C

  Calvillo Fam (Calvilloz)
  5

  Great people. Amazing service. All my questions were answered with a great attitude, all banks should treat people like this.

  Response from the owner

  We are happy to see that you have had a great experience with your local branch. If you are ever in need of future assistance, you can always stop by or call our 24-hour banking team at 800.872.2657. We thank you for sharing your experience, and hope you have a fantastic day. ^Ray

• j

  jon
  1

  been here multiple times and every single time i have to wait at least 15 minutes in like to get help. and what made me write this post today is that one of the tellers started just chatting it up with one of her friends while helping her which initiated to show her stuff online via her phone. i guess no sense of urgency at this establishment

  Response from the owner

  Thanks for taking the time to share Jon. I apologize that this was your experience. We understand time is precious and it is not our intention to take up more time than necessary to complete your banking needs. We’d like to get additional details about your visit. Please send us an email to [email protected] detailing the experience, including your phone number and reference number 4435. We will give you a call within one business day. Thanks again for sharing. ^Heather

• K

  Keith Draper
  5

  If you are looking for national bank capabilities with local bank care this is your place. They have always gone the extra mile to help. No complaints just praise for the local staff.

• c

  cesar allende
  1

  They play with your money. Find a better bank

  Response from the owner

  Hello Cesar, we're sorry to hear you don’t have good experiences at this location. We'd like to hear more. Please send us an email to [email protected] detailing the experience you had. In your email, please include your phone number and reference number 4447. We look forward to hearing from you. ^Heather

• J

  Johnnie Walker
  3

  Slowest bank i've ever been to

  Response from the owner

  Hello, thank you for taking the time to leave a review. We’d like the opportunity to review the situation on your behalf. Please send us an email at [email protected] with your phone number and reference number 8459. Once we receive your number, one of us will give you a call within 2 business days. We look forward to hearing from you. ^Chris

• T

  Todd Loikits
  5

  Great friendly staff and great service