U.S. Bank Branch Village Pkwy, Circle Pines

U.S. Bank Branch Reviews

• D

  Darrin Bergman
  5

  I had to get a wire transfer completed under very tight time constraints and my personal banker Mike H. was awesome! He was highly competent and extremely diligent, thoroughly double-checking every field to make sure my important transaction didn't get tripped up by a needless data entry error. The branch manager, Chad, then personally submitted the transaction to make sure we met the critical timeline. This branch is very well run, and I am a highly satisfied customer!

• B

  Bing Zhen Shi
  1

  This is true that this bank will charge you service fee for withdraw money from your own account. I was charged $2.40 for withdrawing $300 from my savings account last month because 80 cents for 100 ones. The banker told me it was free to withdraw ones from the account on that day but the service fee charged on my account 25 days later! I can not imagine how much they will charge me if I want to withdraw 3 hundreds from my account next time!!!

  Response from the owner

  Hello Bing, I am sorry to see that you had a 1 star experience at the branch. We would like the chance to talk with you further about your visit and offer our help in any way we can. Please email your phone number and reference #7674 to us at [email protected] and we'll call you within 2 business days. Thank you. ^Kim

• J

  John Wiersma
  4

  Never have had a problem unless very busy and have to wait. Tellers (usually on Saturday) are always pleasant and helpful. I really like the folks at this USBank branch over the past 10 years I've lived nearby.

• j

  jason warns
  1

  One of the bankers told my wife and I that they would only be a minute before assisting us. 15 minutes after he took his bagged lunch into the back we left to find a new bank. I hope that sandwich was amazing pal!

• F

  Felicia Manning
  5

  My phone call with one of their employees was very friendly and helpful. I was able to get all of the information I needed with her extensive help looking into things. I greatly appreciated her service here at U.S. Bank.

• A

  Apple Carpentry
  2

  I love us bank but this has to be the slowest bank there is been to many locations this is the slowest but they are nice and friendly

  Response from the owner

  Hello, Thank you for taking the time to leave this feedback for your local branch. If you would like to speak with a customer care representative you are welcome to do so by calling 1.800.USBANKS. Kind regards, The U.S. Bank Social Media Team

• J

  John C
  5

  Excellent customer service! Can always count on this branch to have competent staff and great service.

• R

  Rage Shide
  1

  They look like racist and they don't help you as you want so I prefer not to go I'm neighbor to this bank but I prefer to go 5 miles away from where I am

  Response from the owner

  Thank you for leaving us a review. I'm sorry to hear that your experiences with this location have left you with a one star impression. We'd really like to speak with you about what happened. Please send us an email at [email protected] with your phone number and reference number 5911. Once we receive your number, we'll give you a call within 2 business days. Thanks in advance. ^Caitlin

• A

  Ashley Schultz
  2

  Soo sloww. With kids and places to go i hate this location because they are so slow. Take 20 min in drive threw because they always only have one person..

• A

  Andy Picton
  5

  Great location and they are always very courteous. The inside is well kept and feels very professional.