U.S. Bank Branch Main St, Red Bluff

U.S. Bank Branch Reviews

• R

  Robert Locke
  1

  Avoid this bank at all cost they lie then hold your money change there rules with no warning then blame you for not knowing something that they didn't explain they don't answer there phones tell you you need a business account but make you come back in 3 days for an appointment when you are already there and already have a personal account and bank in empty that's there version of customer service

• V

  Violet R
  5

  clean and helpful branch. Employee Ryan was really friendly and efficient. thank you guys so much! A+

• R

  Rachel Fusch
  2

  I called to speak with someone about something concerning on my account. I told the lady that, to which she said with an attitude "We all have customers right now, can you call back or call the 800 number?" I called the 800 number and was politely helped right away. I will be taking my accounts elsewhere asap.

  Response from the owner

  Hello Rachel, thank you for bringing this to our attention. The experience you described is very concerning. We'd really like to speak with you about the situation so that we can investigate this matter further. Please send us an email at [email protected] with your phone number and reference number 3476. Once we receive your number, one of us will give you a call within 2 business days. We look forward to hearing from you. ^Chris

• B

  Brett Ricketts
  2

  The staff that you see are great and friendly, but the ones that review the accounts are not so great. I don't see how you can close my account with no warning, no explanation, and give no opportunity to get cash from your account before it is closed. Instead you just send my balance in a check that I then have to turn around and cash at your bank. Now I'm left with absolutely no money and no way to buy food for my house or anything for that matter for the next week or two... What a great experience.

  Response from the owner

  I'm so sorry to hear of your experience, Brett. I can only imagine the frustration you feel at not having the chance to get funds before you lost access to the account. I'm not sure why this would happen, but we can certainly look into your concerns further. If you would like to talk with us about what happened, please email your phone number to us at [email protected] and we'll call you in 24-48 business hours. I hope we can get to the bottom of your concerns. ^Kim

• A

  Ashley Lowery
  1

  Rude staff to my disabled mother who requires oxygen all staff rude and unwelcoming one even had the nerve to shew me away

  Response from the owner

  Good morning, Ashley. Thanks for taking the time to leave a review. I apologize that the service you and your mom receive at this location isn't good. If you would like to share additional details, you are welcome to do so by emailing [email protected]. Please include your contact information, reference number 0693 and details of your experience. We will give you a call within 2 business days. We hope to hear from you soon so we can look further into this issue. ^Heather

• S

  Sierra Fine
  5

  The bank has good credit cards and free accounts to go with those credit cards. The people are friendly and helpful. What more do you need?

• J

  Jim Leong
  5

  Friendly neighborhood bank. Great personal service. Always accurate. Have never had any errors. Member for nearly 10 years running thus far.

• A

  Adam Knight
  4

  Employees are very friendly and very helpful. They offer a LOT of various service and their accounts and loan managers are very knowledgeable.

• J

  Jason Croman
  5

  Love this bank they have the friendliest employees also very helpful.

• R

  Ronald Pittsenbarger
  1

  I moved my IRA to another bank.US bank charged me six hundred dollars for this.

  Response from the owner

  Hello Ronald, thank you for taking the time to share your experience with us. I can understand how unexpected fees can be frustrating. If you’d like to discuss this with us, please send us an email with your phone number and reference number 7323 to [email protected] and we will reach out to you within two business days. Thank you and we look forward to speaking with you. ^Jessica