U.S. Bank Branch Park Center Blvd, St Louis Park

U.S. Bank Branch Reviews

• M

  Mark Evans
  1

  I gave them hundreds of dollars to set up a local bank account, they started charging me low balance fees, ran my balance to 0, closed the account, and reported me to early warning system so I can’t open an account with another bank. They took my money and dinged my credit because of it, I gave them money and they put it in their own pocket and punished me for it. Go with an honest bank that will keep the money in your account instead of transferring it to theirs in the form of penalties.

• D

  Dan Brach
  5

  Kayla - the manager of this branch- is incredibly helpful! She is polite, thorough, and committed to helping her customers. Kayla recently went above and beyond helping me with some transactions with another bank. When the process ran into some hiccups, she helped problem solve a solution and kept at it until it was fixed.

• R

  Rh
  1

  Unbelievable A male banker who was doing nothing refused to deposit my check and give me change He demanded I do it on my phone I didn’t want to I was there Luckily I was able to to wait while the other busy tellers finished what they were doing and then helped me It happened 1130am 8/18/21 I apologize to the other two ladies that helped me they were were great They should have 5 stars I will not go back to that location

  Response from the owner

  We apologize for the poor service, Rh. Please know it is never our intention to leave you feeling this way. If you would like to discuss your experience further, please send us an email with your phone number to [email protected], including reference number 4190. One of our Ambassadors will call you within 2 business days. Thank you and we look forward to speaking with you. ^Larisa

• T

  Transition Doc
  5

  All of the staff were courteous, professional and very helpful despite being very busy. Daniel Sertich Relationship Consultant went above and beyond in helping me set up online autopayment of a car lease.

• C

  Coltkiss .45
  5

  Very good branch and helpful people

• T

  Tom
  1

  Just opened a us bank account and came in to finish signing up and to cash a check and me an 12 other people sat in line for over 30 minutes with no acknowledgment or anything. the line did not move once. there was 2 tellers and only one was helping someone. Horrible service...I left at the same time as 2 other people

• T

  Tom Nelson
  1

  Went to the bank on Dec 31 at 5:20pm, the closing time said 7pm but when I got there it was already closed! Update: not open on the 1st, don't trust the times of what maps says.

• A

  Anna M-G
  5

  Super friendly and helpful staff. Really great and patient with me. Thanks ladies!

• M

  Mary Warsaw
  1

  No coin counting machine ...online it states they have one.

• j

  joyce fossey
  1

  Horrible service. Long line Never enough help. The teller Went to the ATM to get cash. Ridiculous

  Response from the owner

  Thank you for bringing this to our attention, Joyce. We are sorry to see that you have dealt with a line on multiple occasions and would like to speak with you to offer our assistance. Please send us an email to [email protected] with your phone number and reference number 2664, and one of us will be happy to give you a call within 24 hours. We look forward to hearing from you. Thank you. ^Ryan