U.S. Bank Branch W Cherry Ln, Meridian

U.S. Bank Branch Reviews

• R

  Rachel Hager
  1

  Was told I will not be able to bring more than 2 to 3 deposits at a time by the manager. I have been going here for years now and nothing was said to me before. As I have both a personal account and a business account for two locations this isn't possible. With this type of service I will be taking my accounts to somewhere that is more accommodating. By the way I was treated, I'm sure they don't care about losing a client. So for us we will do business with a bank that takes time for their customers.

  Response from the owner

  Hi Rachel, Thank you for reaching out and for providing this review. I definitely understand why you may have more than 2 or 3 deposits at a time, and we'd really like to speak with you further about your experience. Please send us an email at [email protected] with your phone number and reference number 5922. Once we receive your number, we'll give you a call within 2 business days to look into this. We hope to hear from you soon. ^Caitlin

• B

  Bre Forsythe
  1

  Nightmare. I went in to get a name change and they said they reissued my cards. Almost a month later and I have received someone else's card and STILL don't have mine. I have spent almost two hours on the phone now with different departments and can't figure it out. FINALLY I called a different brand right up the road and Alex (a banker) was able to assist me and says he's going to take care of it all. WOW huge mistake going to the "bank" in Albertsons. Take the extra trip to go into a legitimate branch.

• L

  Laura
  1

  I have been very unhappy with this location. I was given misinformation by a clerk. I went back and had a discussion with the manager who certainly has a chip on his shoulder and something to prove. He made me so uncomfortable and was so difficult to work with that I walked out and went to a different branch in Boise. I was treated with much more respect and there actually was a solution to my problem. I do not recommend the 10 mile branch and they need a new manager.

  Response from the owner

  Hello, Laura. Your review is very concerning to us. We would appreciate if you would contact our customer care team by calling 1.800.USBANKS to speak with a customer care representative about your recent experience. Kind regards, The U.S. Bank Social Media Team

• T

  Travis Wolfe
  5

  Shawn & Michelle were extremely helpful and went above and beyond to assist me with a complicated transaction. It's so nice to see there are still folks who go out of their way to make happy customers!

• D

  Donna Dougherty
  5

  Live their services including text alerts

  Response from the owner

  Thank you for your kind words, Donna. I hope all your future visits meet the same level of service. Have a great day! ^Heather

• a

  alan jack hansen jr
  5

  These people have the patience of a saint I lost a twenty dollar bill 3 blocks east of there when I surprisingly found it lying on the ground I rushed back and deposited it in my account they were very courtious

• P

  Preston Shearer
  4

  Very fast. In and out, usually no wait.

• R

  Royal Blue
  5

  Great bank, great hours, always friendly