U.S. Bank Branch Utah Ave S, Seattle

U.S. Bank Branch Reviews

• S

  Sayed Amin
  1

  I have had a terrible experience at this branch. When I reached out to the customer service with my concerns, they sent me that long agreement that nobody would read at the time of signing (unless someone is a lawyer or attorney.) I would definitely get rid of all my accounts with this bank (because of this experience) but the only thing stopped me from doing so is that if I change my bank I will have to do a lot of paperwork. If there were minus stars, I would give them -100! There isn't anything personal it's about the response I got regarding my concerns.

• B

  Brian McWethy
  5

  Very friendly staff and convenient location if you work close by. I think most of the negative reviews here are from people who don't realize this is a small satellite location on the 3rd floor inside the Starbucks building, not a standalone location. So their full-service abilities may be limited.

• B

  Benjamin Richards IIX
  1

  My exprience with Jose a few weeks ago was so terrible I have since removed my funds. Avoid this location or you'll find yourself avoiding this bank entirely. *To the social media team that responded to this review. Our business is done as your company has failed at every opportunity to make things right. I stand by my original review.

  Response from the owner

  Hello Benjamin, Your review is very concerning to us. We would appreciate if you would contact our customer care team by calling 1.800.USBANKS to speak with a customer care representative about your recent experience. Kind regards, The U.S. Bank Social Media Team

• M

  M L
  5

  with covid -19 and these difficult times this branch really cares about the safety of there employees and there clients, the employees are really detailed and very nice. I recommend this branch to all the small businesses in the area to come in and open Business accounts .

• p

  procatiu
  1

  Unable to access online banking due to "high traffic" error on US Bank's website. Lately I've had a number of difficulties logging into the online services of my US Bank account. Sometimes it takes days to before the "high traffic" on the website dies down enough to get logged in. US Bank needs to get this fixed.

  Response from the owner

  Thank you for taking the time to leave a review. I understand you've been having trouble logging into the site. Please try clearing your cache/cookies and removing our page if bookmarked. If that doesn't help, please call our Online Specialists at 800-987-7237. They can provide active troubleshooting and open a research case if needed. Take care and stay safe. ^Heather

• R

  Ryan Lindeman
  5

  This branch has always been a great asset to my business. Mark the branch manager is amazing and his team is just as amazing. They might be a little branch but their personal service is secound to none.

• s

  sanjay hirpara
  1

  Do not apply for loan here. Looks like they do not have much appetite and it appeared a small bank. It will eat up your time and efforts.

  Response from the owner

  Hello Sanjay, thank you for taking the time to leave us a review. Did you have a bad experience at the branch? Would you like to discuss this matter with us further? If so, please respond with your phone number and reference #1626, and we will be glad to give you a call within 2 business days to offer our help in any way we can. We look forward to hearing from you. Warm regards, ^Kim

• T

  Tamara H
  1

  I drove out of my way to go there only to find out that it's only available during normal business hours because it's inside the Starbucks Center. So there's no after-hours access

• C

  Chelsea Hoffman
  5

  Fast and friendly. Separate entrance from the Starbucks Support Center.

• J

  Justin Zimmerman
  5

  Friendly staff little small but its in a starbucks so its very convenient for the people who work in the area