U.S. Bank Branch Ne Adams St, Camas

U.S. Bank Branch Reviews

• T

  Tristan Skylar
  1

  So I’m not one to normally take time to write reviews but I’ve just about had it with US Bank. First off I want to say customer service at ALL US Banks is absolutely terrible. Whoever is training these employees needs to get a new job. I’ve had over 3 “customer service reps” hang up on me mid call. The reason I’m writing this review specifically to this bank is because I spoke to the branch manager here and she was extremely rude and unhelpful. I tried to deposit a mobile check from a family member and it bounced. They considered this “fraud.” Without any notice they decided to close all of my accounts. I have around 2k sitting in my primary account which is the majority of my funds that I have 0 access to for the next 3 weeks. So basically I have no way to get gas or food or anything for the next 3 weeks. All because I tried to deposit a check through my phone. I have had countless problems with US Bank charging my ridiculous fees. I would literally recommend ANY other bank other than US Bank. Semi glad they closed my account because I can’t wait to switch banks. So beware they will try anything in their power to take your money.

  Response from the owner

  Hello Tristan, this is definitely not how we want our customer's treated and I apologize for the unacceptable experience. If you would like to discuss the situation further, please email your phone number to [email protected]. We will call you within 24-48 business hours to escalate this appropriately. Thank you and we look forward to hearing from you soon. ^Larisa

• F

  Firas Basha
  5

  Angel Ascencio was very helpful over the phone. Long story short, he helped resolve an issue with money transfers to another banking institution. He resolved the issue promptly and seemed to genuinely care about my concern. Thanks again!

• K

  Kingship LLC
  1

  The only reason this bank has any stars is because you have to give one star and their employees have given reviews this place is a joke The first deposit I made an electronic deposit Always made available immediately at every other bank I have ever dealt with immediately was not available for two weeks because the manager couldn't understand or comprehend the transaction and it was a simple common one. Then I went in to deposit cash and they said they couldn't make the deposit I'm not sure if my cash was broken but I didn't want to listen to there filthy weak pitiful excuses any longer so we closed the account. We opened this to have a nationwide business account but we have always dealt with credit unions before and I have never had a single problem in my banking life with any of the credit unions I've dealt with iqcu and onpointcu are great you better stick with them

• B

  BB Productions
  1

  The manager is so analytical he doesn't let anyone park in the parking lot after hours.

• D

  Dareena Stepanyuk
  1

  Slowest service out of all the banks

• W

  William Roy
  1

  l've pull 3 personal accounts and will now pull my business account after banking with US Bank for 45 years. WHY, they charged me to get an electronic copy of a deposit slip and it all happened electronically in a couple seconds. Pay attention to those multi page letters they send you also, there's likely in small print new charges that will just start showing up on your statement. I resisted thinking the banks were greedy blood suckers but have finally seen them for what they really are.

• J

  Jay Singh
  1

  Its easy for them to say NO. They don’t care if customer is driving half an hour to visit their branch.

  Response from the owner

  Hello Jay. We are sorry to see that this has been your experience. Never want a customer to feel this way after a visit. We would like to speak with you and offer our assistance. Please send us an email to [email protected] with your phone number and reference number 1439, and we will be happy to call you within 2 business days to assist. We look forward to hearing from you. Thank you. ^Ryan

• T

  Tony Supreme
  1

  The Manager that works on Mondays is extremely rude and does a poor job of properly managing the bank. just disgusted with their customer service

  Response from the owner

  Hello, thanks for sharing your experience. We never want our customers to feel they received poor service. We'd like to hear more. Please send us an email to [email protected] detailing the experience you had. In your email, please include your phone number and reference number 2544. We look forward to hearing from you. ^Heather

• J

  Jodi Yaskulka
  2

  The employees are great! The management is the worst I'v seen I will now after moving out this way be ending my five years of accounts with US Bank!

• T

  ThatGuy There
  2

  These people made fun of me, how dare they. I am hurt. Truthfully. Going to chase next time

  Response from the owner

  Thank you for bringing this to our attention. It is concerning to learn that you were made fun of during your visit to our Camas location. That is definitely not the experience we hope our customers have. We would like to speak with you to ensure that the way you were treated is addressed appropriately. Please send us an email with your phone number, and we'll give you a call. Our email address is [email protected]. Please also include your reference number: 3350. Once we receive your phone number, we'll give you a call by the end of the next business day. We hope to hear from you. ^Michael