U.S. Bank Branch E Columbia River Hwy, Clatskanie

U.S. Bank Branch Reviews

• K

  Kristina Shorey
  1

  Went to this bank yesterday on my way to Astoria to meet my husband that was working, we use Facebook pay quit often, cash is always available, well for some reason, these TWO tellers didn’t want to give me the 1400$ cash, not sure if they thought it was a stimulus and couldn’t be issues tell the 17, or what, but it was a DIRECT CASH, deposit, I called 1-800 number and also went to the Astoria location and both places I talked to said, we apologize mam, they should have given you, YOUR money!! Plain and simple, the second lady, was rude, basically said my transaction wasn’t “posted” and that I would not be getting any cash from their bank, even though it showed available on my mobile app, along with calling the us banks 1-800 number!!! Just skip this bank and go somewhere else, where they are not going to do anything for you, just RUDE PEOPLE on a power trip!!!

  Response from the owner

  Hello Kristina. Thank you for taking the time to leave a review. I am sorry you didn't have a good experience at this location. I can imagine how frustrated you were. I am glad the Astoria location was able to help. If you'd like to discuss your experience in more detail, please send us an email to [email protected] detailing the experience, including your phone number and reference number 1077. We will give you a call within 24-48 business hours. We look forward to hearing from you. ^Heather

• B

  Bett Loo
  1

  I'm not sure how Lisa M. Clark became branch manager of a bank. I had the 'pleasure' of interacting with this woman over email and she was rude, curt, and very unprofessional. The first email she wrote me upset me beyond belief. This went on for a while and she acted like a snotty brat. I have not been treated this way since middle school. I had to interact with 3 people from different U.S. bank branches and they have all provided some human error which had affected my bank account adversely. I had thought about cancelling my account due to the first 2 people, but my interaction with Lisa Clark sealed the deal. As a client, I cannot believe how unprofessional this woman was. I have done business with multiple banks in the past and this is the first time that I have been outraged and shocked by by how inadequate the employees of U.S. bank. Scary that these people have access to so many bank accounts. Good luck if you choose to bank with U.S. Bank, I definitely would not recommend it to anyone.

• T

  Tiffany Holznagel
  5

  Amanda Holm has gone out of her way to help me ,and make stressful situations , less stressful. Thank you so much Amanda.

• A

  Ana Patricia Dering
  5

  Very nice staff! I am always in and out of that place real fast. They are on top of things, never had an issue with this branch.

• M

  Michelle Christopher
  5

  Friendly helpful employees, I lost my debit card in the parking lot, it was turned in to the bank and they did everything they could to get it back to me.

  Response from the owner

  Hello Chelle, We are so happy to hear you were able to get your debit card back! We will be sure to let the team know how much you appreciate them! We appreciate you and hope you have a great day! The U.S. Bank Social Media Team

• J

  Jeri Lyn Weigant
  5

  Love the staff! Very professional, helpful and courteous