U.S. Bank Branch El Toro Rd, Lake Forest

U.S. Bank Branch Reviews

• S

  Staphany Citan
  5

  I give a big shout out and thank you's from me and my family to coleen she was amazing so helpful and kind always and always going out and beyond and always serving with a smile <3 we are truly greatful for your service.

  Response from the owner

  Hello Staphany, we're glad to hear about your experience. If you ever find yourself seeking additional assistance, please know we're family and will be here to assist. Until then take care and stay safe. Best regards. ^Chris

• N

  Nastaran K
  5

  I just visited this branch a few days ago. Patti really helped me and explained what I needed to know.

• R

  Roman G
  5

  Gave 1 star in error. In fact, the service was wonderful! Thanks for reaching out proactively, otherwise I would not catch this.

  Response from the owner

  I'm so sorry to see that you had a 1 star experience at the branch, Roman. Our goal is to provide 5 star experience during every customer interaction, so it is concerning to know we have fallen short. We would like to offer our assistance in any way we can. If you would like our help we ask that you please email your phone number and reference #1627 to us at [email protected] and we'll call you in 24-48 business hours. We hope for the chance to turn your experience from a negative to a positive. Thank you for your time. ^Kim

• X

  Xeroxcq Waterpolo
  5

  Great bunch of people ! Very Friendly, Very Professional!

• E

  Emmanuel Ramos
  5

  Very friendly people always help me with a smile.