U.S. Bank Branch S Broadway, Highlands Ranch

U.S. Bank Branch Reviews

• T

  T M
  1

  This past week I went on a few errands for the last time in my life. I wanted to get a cashier's check for my wife (we use separate banks). Anyways, I forgot my drivers license and I could not get the cashier's check. I get it, I understand. I was in the area and I just wanted to see if I could use my debit cards, savings card, social security card, or passport in place of the driver's license. I absolutely understand their policy. I, however, was upset at myself, so when I was walking out they were talking trash about me. I know they were talking about me but I didn't have the time or energy to start a confrontation. I was not rude or visibly upset. If only they knew they ruined my very last store outing because I am dying of a Glioblastoma.

  Response from the owner

  Good morning, thank you for taking the time to leave a review. I apologize for the poor service you received while visiting this location. I am sorry this experience ruined your outing. If you'd like to discuss your experience in more detail, please send us an email to [email protected] detailing the experience, including your phone number and reference number 0400. We will give you a call within 24-48 business hours. We look forward to hearing from you. ^Heather

• h

  hello Ostrowski
  1

  THEY CLOSED MY CHECKING ACCOUNT WITHOUT WARNING ME!!!! The only reason I found out was because my card was acting funny so I called them and they told me that not only was my bank account closed I had to open a new one. The best part is I found all this out on payday so I didn’t get my check for three days I was late on rent and bills and literally had to go dumpster diving for food.

• A

  Aaron B
  1

  Unable to help with US Bank mortgage documents - sent me to a UPS store for a notary. Makes no sense!

  Response from the owner

  Hello Aaron. We thank you for taking a moment to share your experience with us. Notary services are available for banking related requests. If you would like to discuss your experience in greater detail. we would be glad to help. Please send us an email to [email protected] with your phone number and reference number 2009, and we will be happy to call you within 2 business days to assist. We look forward to hearing from you. Thank you. ^Ryan

• R

  Randy Barnhart
  5

  Fantastic service. Same day (same hour!) medallion guarantee service. Definitely focused on customer service!

• K

  KYLIE BURTON
  5

  Really friendly staff. Quick and efficient.