U.S. Bank Branch Bailey Rd, Cuyahoga Falls

U.S. Bank Branch Reviews

• s

  s vindication
  5

  Aira was super friendly and took amazing care of us. Employees likes that keep you with a bank! Thank you!

  Response from the owner

  Thank you for your kind words. I hope all your future visits meet the same level of service. Have a great day! ^Kortnee

• M

  Mimji Subba
  5

  This area assistance are really nice polite

  Response from the owner

  We are happy to see that you have had a great experience with your local branch, Mimji. If you are ever in need of future assistance, you can always stop by or call our 24-hour banking team at 800.872.2657. We thank you for sharing your experience, and hope you have a fantastic day. ^Ray

• c

  chandra rai
  1

  I gave five stars a year ago and till yesterday I think I choose the right bank but I was wrong, not happy with how they treat the customers in need. So rude and non helping people are working on the us bank.

  Response from the owner

  Hello! Thank you so much for taking the time to leave this complimentary review for your local branch. We appreciate you and hope you have a great day! The U.S. Bank Social Media Team

• J

  Jessie Weber
  5

  I have had this bank for 7+ years and it's been amazing. They have helped me through loans and much more. Sounds like the bad reviews are people who are mad they can't manage their money, not the banks fault!

  Response from the owner

  Hello Jessie! Thank you so much for taking the time to leave this complimentary review for your local branch. We are so happy to hear the team has been able to help you out with your various accounts over the years :) We appreciate you and hope you have a great day! The U.S. Bank Social Media Team

• D

  Dannay Yonjon
  1

  F**k this us bank, please everybody care full ur account. They created lot of problem in your account and make overdraft and charge money lots, this us bank customers care they don't know anything about bank. If we asked same question to different people they give different answers last time they create problem and they charge 384 dollars with no any region

• S

  Scott Phillips
  1

  Absolutely unbelievable open my account to a negative $268 balance I proceed to call in they tell me it's for 2 charges that are set up on ACH they pay the bill and then charge me $36 per transaction They will not work with you they talk down to you and do not care about servicing their customers specifically the branch on Bailey road I said if there's no money in the account the church should be declined she proceeds to tell me there's no way to monitor that I deal with customers and credit and debit cards on a daily basis if there's no money in the account the card gets declined but US Bank says they don't do that absolute worst customer service bank

  Response from the owner

  Hello Scott. We are sorry to see that you are having troubles with overdrafts on your account. We would be happy to give you a call to look over the account and offer our assistance. Please send us an email to [email protected] with your phone number and reference number 3644, and one of us will be happy to call you within 1 business day to assist. We look forward to hearing from you. Thank you. ^Ryan

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  purna magar
  1

  Money thift us bank, carefull everybody this US bank is not good, if u trying to open new account in us bank......., me my family and causing going to cancel this account. It's not batter for me.

• M

  Mahima Suhang
  5

  Good to have us bank they help me a lot to go forward thank you

  Response from the owner

  Hello Mohan! Thank you so much for taking the time to leave this complimentary review for your local branch. We appreciate you and hope you have a great day! The U.S. Bank Social Media Team

• R

  Ruth Tang
  5

  I've "only" been a customer for 40+ years and there's a good reason for it.

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  Marquelle Williams
  1

  I'd give US Bank a 0 if I could.