U.S. Bank Branch W Main St, Fairborn

U.S. Bank Branch Reviews

• c

  capie44
  2

  I have been going to this Branch all the way back since it was citizens federal in the mid-90s. Perla and Linda specifically, have been there probably just as long. Perla has gotten in the way with barely-there service to me specifically. She comes across to me as a passive aggressive person. No eye contact, no smiling, no warmth, is a very common service that I get from her. But I do see these traits given to other customers. Additionally I have witnessed several times Perla performing a professional task that she is fully aware expends corporate funds unnecessarily. Linda however was very warm and very friendly up until about several years ago when I can only assume that Perla started rubbing off on her. Neither have bothered to ask or request any kind of purpose for their behavior that is quite frankly borders on humiliation. And we all know that rape is not about sex it's about it's about gaining power over their victim through humiliation. There are times that I know I'm not getting extra service or at least standard Service as I walk out of that place and I've tried to hold my tongue to give them a chance to speak out and fix their problems with me, but with any victimizer they don't bother with that kind of compassion. It's not likely they're going to change as expected, but I'd like to know if there's anybody else out there who has had barely there service from the tellers behind the counter. After two-ish decades, they've given me cause for this review. No matter which side of the counter I am on, I treat even the nasty people with professional courtesy and try to make (or wait for) them smile. On the bright side there is practically a no-wait line as the tellers - all of them - process people very quickly and there are no complaints there. And no complaints about US Bank in general.

• R

  Ryan Sundermeyer
  1

  U.S Bank has taken over 700.00 dollars out of my account for a negative second account that I opted out it being able to go negative. I work the hours that the bank is open and could not get in to settle it so they just took all of my bill money put it in the negative account that should have never been able to go negative in the first place and then closed it. Account was only negative 42. dollars and change so they let it keep adding up and profited over 600.00 dollars. This is why you don't do business with a non credit union bank.

• D

  Drink Mountain Dew
  5

  Ryan. Pay the $42 you owe and dont let it go on and on. This bank is always helpful and have good people working there. Stop being a moron and own up.

• T

  The Only Geronimo
  1

  It's been a hassle lately, closing my account soon as I get one elsewhere. Used to get good service but lately it seems things have changed and they do less for you,

  Response from the owner

  Thank you for taking the time to review your experience with us, Geronimo. We are sorry to see that your recent experiences with us have been a hassle. We would like to speak with you about these experiences and offer our assistance. Please send us an email to [email protected] with your phone number and reference number 4520, and we will be happy to call you within 1 business day to assist. We look forward to hearing from you. Thank you. ^Ryan

• F

  Felicia Bibbs
  5

  Great customer service with no wait!!