U.S. Bank Branch Sterling Run Blvd, Mt Orab

U.S. Bank Branch Reviews

• F

  Frostbright Productions
  4

  Awesome branch for the bank, though they are subject to Kroger store hours, since they are located inside the store. The ATM is also located inside, so you have to walk into the store in order to get access to it. Probably my only negative with the bank; but on the upside, having the ATM inside means its more secure and less likely to ba tampered with using fake card readers.

• A

  Aaron Crocker
  5

  Always friendly and helpful. But frequently busy too

  Response from the owner

  Thank you for taking the time to share your experience, Aaron. We are happy to hear the visit met your expectations for great service. Keep in mind you can manage your accounts any time through online banking at usbank.com, the U.S. Bank mobile banking app, our Customer Service at 800.872.2657, and at the ATM. We hope you have a wonderful day. ^Larisa

• l

  lock4575 WK1
  1

  if I could give no stars... I would ! friendly service yes, but very poor service. someone found it to be a good idea at this location to shut one bank lane down turn it over to the kroger pharmacy use the only remaining lane for both the outside teller service and the ATM. today I was 30 mins. getting to the ATM with only 3 cars in front of me. not the first time that this has happened

• T

  Tammy Koehler
  2

  Extremely nuts to have atm in drive thru, 3 cars may be using atm and you set while they all use it til you get to do banking

• B

  Barbara Short Howard
  3

  It's a pain sometimes because there is only one lane for the ATM and the bank.

• A

  Anthony Klein
  1

  Called to make sure the branch was open. The automated system said it was open from noon to 4. At 1:31pm the branch was closed with a sign stating it was closed on sundays. I’m Not happy at all.

  Response from the owner

  Thank you for taking the time to leave us a review, Anthony. We'd like to address the concerns you voiced. Please send us an email with your phone number, and we'll give you a call. Our email address is [email protected]. Please also include your reference number: 9464. Once we receive your phone number, we'll give you a call within 2 business days. We look forward to hearing from you. ^Michael

• D

  Dina Crawford
  5

  I cannot thank the girls more who were working tonight. So helpful and professional. Handled my two issues with stellar service.

• C

  Clarissa Glass
  5

  Best bank and open the latest for convenience!

• S

  Seth Greene
  1

  Tried to cash a check here and felt like I was getting interrogated by the FBI.