U.S. Bank Branch N 132nd St, Omaha

U.S. Bank Branch Reviews

• T

  Teariana Patricio
  1

  I do not recommend doing anything with this bank branch. They are not nice and do not care in helping people. The counter person told me that people were going on break leaving two people to help and was asked to come back later. Of course I was not going to come back since I was already there and needed it done. She made it seem like me walking in for help with my account was very inconvenient for her. She asked her manager to help me and her manager couldn’t help me with what I needed done as well. The workers here are not welcomed and do not want to help you in any way.

  Response from the owner

  Hello, Teariana. Thank you for reaching out to us. We would like the chance to talk with you further about your experience and help in any way we can. Please email your phone number and reference #1032 to us at [email protected] and we'll call you within 2 business day. Thank you. ^Rick

• T

  Taylor Gong
  5

  Keri has amazing customer service with a contagious genuine personality, thank you for having her!

• s

  subob king
  1

  Very poor management. No banking policies at all. On phone they tell you one thing and its different when you visit the branch. Its frustrating how they treat the customers. Wish I did not have to deal with them. Closing my account forever. I suggest people to do the same or you are certainly going to get very frustrated even to manage your own hard earned money with this bank.

  Response from the owner

  Oh no! I’m concerned to hear about your recent experience, Subob. Our goal is to provide great service, so I am sorry we have fallen short. We welcome the chance to discuss your visit further. Please email your phone number and reference #8432 to us at [email protected] and we'll call you within 2 business days. All the best, ^Kim

• K

  Keegan Smith
  2

  I don't recommend openng a bank account here. I recently opened one and deposited my check on friday. It is Wednesday and I still have not received my money. People havw bikes to pay and need there money right away. I've never had this problem with my home town bank. They let me deposit my check and access ALL my money right away. I also missed out on Xmas shopping due to this.

• t

  thomas griggs
  5

  This is the best US bank branch in the country. literally go out of my way to bank here. Cena and Kerry are both so helpful and always take time to help me with whatever odd request I may have.