U of I Community Credit Union - First Street Branch S 1st St, Champaign

U of I Community Credit Union - First Street Branch Reviews

• B

  Brenda Smith
  5

  I was having problems establishing an auto payment schedule for an existing loan. I was able to speak with Greg when the initial set up which he did not do, did not work. He explained the problem and walked me through setting up the schedule and offered to go beyond to ensure things ran smoothly. He thought perhaps the timeframe was too short and would check the outcome on the following Monday. He gave me his personal number for contact and this is a true personal touch for any client. We spoke today and was able to confirm why it didn't take place and made me feel better about utilizing the online procedure in the future. Kudos for people like Greg who does not mind taking the time to spend with older and less technical skilled persons. Patience is a virtue and a good way to keep growing your clientele. Thank you.

• P

  Purple Twister
  4

  Let me just start off by saying that Jose who handled my loan was awesome! He made the whole online process fast and simple. Though the the rates can be beaten at a few other places still recommend this credit union as they are still competitive rates.

• B

  Beth Stacher
  5

  Generally, I bank with Chase as I used to live in the Chicago-land area and they were the most efficient as far as being able to find one anywhere, anytime you needed. When I moved back to Champaign several years ago, I sought out a personal loan from UICC in order to consolidate some debts and boost my credit. They made the entire process feel quick, efficient, and painless and provided wonderful customer service while doing so. Although I have since paid off that loan, I have kept a savings account going through them because I genuinely enjoy doing business there, and may plan to switch over completely in the future.

• A

  Alyssa Jones
  5

  Jeremiah made the car loan process easy and he went above & beyond to make sure I was able to get the car I wanted on time! I truly appreciate all that he has done for me and cannot recommend him enough.

• M

  Mary Elizabeth Preston
  5

  I spoke with Greg a few minutes ago regarding how to set up a transfer from my external account to pay my VISA monthly bill. He was EXCELLENT!!! He walked me through, offered to stay on the line while I did the process. He walked me through step by step. Amazing customer service!!! I felt so comfortable and not rushed while I was opening different screens on my phone. Greg was very patient, kind, respectful and easy to talk to. He KNOWS HIS STUFF!!! THANK YOU Greg for helping me to make my monthly VISA payments so, so much easier. I truly appreciated Greg's fantastic customer service!!!! Mary E. Preston

• C

  Carla Dickey
  5

  Katie made our loan process seamless. She answered every question, handled everything virtually, and offered us assistance in lowering our interest rate on other loans. Savings us a ton in interest charges. I can't say enough good things about her and the credit union. I would rather bank locally and get the personal attention for financial matters. Thank you Katie!

• B

  Brooke Smith
  5

  Wonderful experience when setting up a new bank account with Kayla. She was very friendly and knowledgeable about all the accounts. I highly recommend checking out U of I Community Credit Union!

• J

  Jillian Greene
  5

  Financed my car through UICCU and had a great experience. I received very quick and thorough responses from my loan officer Katie and got a stellar APR. definitely recommend!!

• f

  faith obichere
  5

  I have been with the credit union since my undergrad years. I have been working with Katie B. for quite some time now with car financing. She’s quick to respond, shows great attention to detail, and wonderful to work with. I’m fortunate to be apart this credit union.

• M

  Micayla Shevlin
  5

  Katie was extremely helpful. This is the second loan she has helped me with and was extremely quick to answer emails when going through the process. She was very kind and patient and answered every question I had with ease.